Clinical Implementation Specialist I

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee customer education and training initiatives following the sale.

• Serve as the clinical and technical authority for ZOLL hospital products.

• Collaborate with the Territory Manager during the sales cycle.

• Foster enduring customer relationships to enhance product use and achieve desired clinical results.

• Evaluate learning requirements and apply adult learning strategies to educational programs.

• Design, implement, and assess educational processes.

• Evaluate and enhance clinical staff competencies.

• Organize and deliver orientation, continuing education, and in-service training.

• Train newly hired personnel and new customers using the preceptor model.

• Engage in quality improvement initiatives and impact resuscitation protocols.

• Provide support to the sales team and participate in trade shows and speaking engagements.

• Train distributor partners as necessary.

• Oversee implementation for large hospital systems from a comprehensive perspective involving end users.

• Plan, develop, and execute educational and training events.

• Assist in or initiate in-service training events in both existing and new accounts.

• Relay leads and account updates to the external Territory Manager.

• Prepare supplementary materials to assist sales and training efforts.

• Organize and facilitate educational events.

• Discuss the resuscitation chain as a clinical and technical product authority.

• Champion improved patient outcomes in inpatient hospital environments.

⛳️ Requirements

• RN, Paramedic, or RT with over 5 years of experience required.

• Bachelor's Degree (BA or BS) preferred.

• AHA Instructor - BLS/ACLS/PALS preferred.

• Experience in clinical education preferred.

• Project management experience is preferred.

• Capability to effectively educate clinical staff.

• Ability to drive change through education and evidence-based clinical literature.

• Proficiency in integrating technology (iPad, Outlook, Microsoft Suite) into work processes.

• Skills to work effectively with and direct training and in-service programs.

• Ability to lead and influence a cross-functional team in a highly complex environment.

• Strong analytical and problem-solving skills.

• Comfortable engaging with the C-Suite Team.

• Excellent client-facing, written, verbal, and presentation abilities.

• Strong organizational skills, attention to detail, and multitasking capabilities.

• Ability to meet deadlines and follow up effectively.

• Proficient working knowledge of Microsoft Office.

• Willingness to travel up to 75% of the time.

• Current passport is required.

🏝️ Benefits

• Comprehensive benefits packages.

• Flexible remote work arrangement.

• Reasonable accommodations in line with the Americans with Disabilities Act of 1990.