Clinical Documentation & Quality Assurance Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Accurately review and interpret clinical information and documentation.

• Grasp clinical terminology, concepts, and pertinent information.

• Evaluate documentation for completeness, accuracy, and consistency.

• Detect discrepancies, missing information, and areas that need further attention.

• Implement established guidelines and processes during the review of clinical documentation.

• Keep precise records and complete work to the required standards.

• Independently manage assigned tasks while adhering to deadlines and maintaining productivity.

• Communicate clearly when clarification or additional guidance is needed.

• Effectively learn and apply new clinical information, processes, and procedures.

• The exact responsibilities, including whether the role entails documentation support only or clinical decision-making, will be confirmed.

⛳️ Requirements

• Relevant academic background in Psychology, Clinical Psychology, or a related clinical or healthcare field.

• A Bachelor's or Master's degree in Psychology, or an equivalent qualification in a relevant discipline, is preferred; specific qualification requirements will be confirmed.

• Strong comprehension and analytical thinking abilities.

• Capability to understand, interpret, and learn complex clinical information.

• Exceptional attention to detail and accuracy.

• Excellent written communication skills.

• Ability to work independently while maintaining focus.

• A reliable, diligent, and consistent approach to task completion.

• Sound judgment and the ability to recognize when guidance or clarification is necessary.

• Previous experience in reviewing clinical or healthcare documentation is advantageous.

• Experience in healthcare Quality Assurance (QA) is a plus.

• Exposure to Applied Behaviour Analysis (ABA) or a similar clinical environment is beneficial.

• Experience in identifying documentation gaps, inconsistencies, or quality concerns is a plus.

• Familiarity with clinical terminology and healthcare processes is advantageous.

🏝️ Benefits

• Working hours are Monday to Friday, 9:00 AM – 5:00 PM EST.

• Observance of US public holidays.