Clinical Diagnostics Account Manager

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Oversee daily sales operations for LGC Clinical Diagnostics within a designated territory.

• Foster sales growth and develop enduring business relationships with end-user accounts for diagnostic and genomics product lines.

• Build consultative relationships with both new and existing accounts across all product offerings.

• Meet monthly, quarterly, and annual sales targets.

• Maintain comprehensive knowledge of products and their significance and application in clinical laboratories.

• Collaborate with marketing, sales management, customer service, accounting, logistics, and technical support teams to enhance sales efforts.

• Proactively and continuously assess, clarify, and validate customer needs.

• Update and keep the Customer Relationship Management database current.

• Provide ongoing product education to ensure customer loyalty.

• Create strategic customer account plans that align with company standards.

• Establish yourself as a trusted advisor to customers.

• Uphold customer satisfaction in accordance with company standards.

• Complete necessary training and development objectives within assigned timeframes.

• Attend tradeshows both within and outside the assigned territory as needed.

⛳️ Requirements

• Knowledge of customer retention, continuous improvement, high performance standards, partnership, and attention to detail.

• Solid understanding of Clinical Laboratory testing, including the supporting technology.

• Ability to meet the needs of both internal and external customers.

• Exceptional written, verbal communication, and presentation skills.

• Proven history of meeting tight deadlines while working independently and resolving problems with diligence, meticulousness, and resourcefulness.

• Capability to thrive in collaborative team environments.

• Ability to function effectively in a fast-paced environment with multiple and shifting priorities.

• Strong focus on execution and achieving results.

• Excellent follow-through skills.

• Strong interpersonal and teamwork capabilities, with the ability to communicate at all organizational levels.

• A mindset geared towards continuous learning and a keen interest in improving processes and tactics.

• BA/BS degree in Clinical Laboratory Science/Medical Technology, Chemistry, Business, or a related field.

• 3–5 years of direct technical sales experience, with preference given to those with Clinical Diagnostic Laboratory experience.

• Experience with CRM systems preferred; familiarity with Salesforce.com is advantageous.

• Proficiency in Microsoft Word and Excel.

🏝️ Benefits

• Remote home-based position.

• Employees have the flexibility to work remotely.