Clinical Diabetes Sales Specialist, Chicago Central

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Deliver clinical services and assist in promoting and selling Tandem Diabetes products within the designated Chicago Central region.

• Collaborate with the Territory Manager to strategize and meet sales objectives through the clinical endorsement of Tandem products.

• Identify prospective customers and cultivate business relationships that support product and clinical-service sales.

• Offer clinical and sales assistance, along with product education, to trainers, physicians, and healthcare personnel.

• Provide training and support for Tandem products to patients.

• Create territory strategies with the assigned Territory Manager to address clinical issues and maintain professional relationships.

• Identify sales opportunities and assess compliance with prospecting criteria.

• Advocate for Tandem's market position and distinguish its products and clinical services.

• Inform prospects and customers about healthcare trends, web-based solutions, Tandem products, services, outcomes, and population health management.

• Complete product training, documentation, and communication with healthcare professionals in accordance with company policy.

• Build and sustain professional relationships with healthcare practitioners.

• Conduct initial and ongoing recertification for both contracted and non-contracted Tandem Pump Trainers.

• Work alongside Customer Technical Support Specialists and Clinical Support Specialists regarding post-sale product concerns and patient education requirements.

• Maintain customer relationship management records for all business interactions within the territory.

• Develop and uphold a territory call cycle to optimize engagement with sales prospects and customers.

• Ensure adherence to Privacy/HIPAA and other regulatory, legal, and safety standards.

• Report to the Regional Sales Manager for sales and business-process duties while collaborating with the Regional Clinical Manager on clinical responsibilities and compliance.

⛳️ Requirements

• RN (BSN preferred), RD, or RPh, or a comparable combination of education and relevant job experience.

• Advanced Diabetes Education Professional Credential: Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC-ADM), certified or eligible.

• A minimum of 2 years’ experience in coordinating and providing patient education on the technical application of diabetes technology.

• Prior experience with video remote education is preferred.

• Capability to effectively connect with patients, referral sources, and healthcare professionals.

• Proficient in communicating as a clinical expert on diabetes, diabetes technology, Automated Insulin Delivery, and diabetes management software systems.

• Experienced in presenting educational content clearly and succinctly to diverse audiences.

• Ability to thrive in a fast-paced, constantly evolving market.

• 1 year of relevant diabetes/endocrinology industry experience is preferred.

• Willingness to travel at least 80% within the assigned territory.

• Must possess a valid driver’s license, required auto insurance, and a clean driving record.

• Applicants need to be authorized to work for any employer in the U.S.

• Successful completion of a pre-employment drug test, excluding marijuana, and a background check is required.

🏝️ Benefits

• Incentive compensation.

• Equity opportunities.

• Medical, dental, and vision benefits available from day one.

• Health savings accounts.

• Flexible spending accounts.

• 11 paid holidays annually.

• A minimum of 20 days of paid time off, with accrual commencing on the first day.

• 401(k) plan with company matching.

• Employee Stock Purchase plan.

• Workplace support for employee well-being.

• Recognition of employee achievements.

• Commitment to an equal opportunity and inclusive workplace.