Clinical Data Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the creation of ComPsych's clinical outcomes and client experience measurement program.

• Develop scorecards, calculation methodologies, and a reporting infrastructure that consolidates data from across the organization.

• Oversee the ongoing collection of clinical outcomes and client experience data across both domestic and global service lines.

• Design and sustain survey platforms, which include survey construction, routing logic, and ensuring data integrity.

• Identify, gather, and unify data from various disconnected sources into a cohesive reporting structure.

• Define and establish calculation methodologies for clinical outcome and experience measures, such as PHQ-9, GAD-7, WOS, WAI, Functioning, CSAT, and NPS.

• Create and develop scorecards and reporting frameworks.

• Own and manage recurring outcomes and experience reports for clinical and operations leadership.

• Examine trends, anomalies, and insights across outcome and experience measures.

• Integrate outcomes and experience data with provider network data to pinpoint performance gaps and enhance external network quality.

• Collaborate with the clinical research team on ad hoc research initiatives, white papers, and thought leadership projects.

• Assist leadership in the continuous enhancement of clinical workflows and programs while identifying opportunities for operational efficiency and clinical innovation.

• Exercise discretion and independent judgment in translating clinical and operational objectives into actionable insights.

• Execute other duties and responsibilities as assigned.

⛳️ Requirements

• Bachelor's degree required in statistics, public health, psychology, data science, or a related discipline.

• Master's degree preferred in statistics, public health, psychology, data science, or a related field.

• At least 5 years of experience in research, analytics, or data-driven quality improvement, ideally within a clinical, behavioral health, or healthcare setting.

• Strong understanding of statistical methods and data interpretation in applied research contexts.

• Proficiency in Microsoft Office and Power BI is required.

• Experience with survey platforms, such as Alchemer or LimeSurvey, including survey construction, logic/routing, and data export.

• Familiarity with SPSS or similar analytics platforms is an advantage.

• Proven ability to manage deliverables from data collection through to final reporting, including proactive communication regarding timelines, risks, or data limitations to stakeholders.

• High attention to detail and accuracy in data management, analysis, and reporting.

• Capability to work both independently and collaboratively within cross-functional teams.

• Ability to distill complex data into clear, actionable insights for both clinical and non-clinical stakeholders.

• Strong organizational and project management skills, with the capacity to handle multiple priorities and deadlines.

• Excellent interpersonal and communication abilities.

• Reliable high-speed internet and a workspace free from distractions, disruptions, or noise are required.

• Must be able to appear on camera during work-related training sessions, meetings, and/or events.

• Should be able to sit or stand at a desk for extended periods while working on a computer.

🏝️ Benefits

• Paid Time Off (PTO)

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k) with match

• Employee Assistance Program (EAP)

• Wellness program