Clinical Applications Engineer

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Assist new robotic system sites during procedures to ensure safety and effective progress.

• Partner with global Clinical Applications Engineering and Endoluminal Sales teams to aid new users in their learning journey.

• Offer clinical product and technical support, training physicians and clinical staff on Intuitive equipment during procedures.

• Recognize clinical-user concerns that impact procedure adoption and work with training and development partners to resolve them.

• Maintain ongoing communication with global Clinical Applications Engineering and development teams.

• Collaborate with colleagues and development engineering partners to establish and communicate best practices and product feedback.

• Stay updated on product instructions for use, best practices, technical troubleshooting, scientific literature, and new product updates.

• Prioritize and respond effectively to requests in high-pressure situations.

• Provide insights to design engineering regarding system usage nuances in the relevant market.

⛳️ Requirements

• Must reside in New York, NY, Boston, MA, or Philadelphia, PA.

• A minimum of 2 years of technical or clinical experience in the healthcare sector.

• Experience navigating hospitals and assisting with procedures.

• Familiarity with highly complex technical systems and/or experience in critical patient care settings with physicians and support staff.

• Bachelor’s degree in biomedical engineering or a healthcare-related field.

• Willingness to travel up to 70%.

• Must be located near a major airline or rail hub.

• Availability to work nights and weekends as required.

• Capability to independently prioritize and manage travel logistics and related administrative tasks.

• Ability to travel on short notice and support cases across various locations.

• Comfortable booking and using all forms of travel.

• Strong oral, written, interpersonal, and communication skills.

• Proficient in processing large amounts of data into actionable insights.

• Ability to work independently in a fast-paced environment.

• Effective collaboration in a remote team setting.

• May need to provide current proof of vaccination against certain diseases, including COVID-19.

• Qualified candidates may be subject to U.S. export-control regulations.

🏝️ Benefits

• Remote work; employees are expected to come onsite when requested by their leader.

• Incentives provided.

• Equity options available.

• Competitive compensation package aligned with market standards.

• Potential reasonable accommodations for qualified individuals with disabilities.