Clinical Applications Engineer

This is a fully remote position, open to applicants in New York.

📋 Description

• Provide procedural assistance to new robotic system locations to enhance safety and ensure effective advancement.

• Collaborate with global Clinical Applications Engineering and Endoluminal Sales teams to guide new users through their initial learning phase.

• Deliver expert clinical product and technical support and training to physicians and clinical staff during procedures.

• Identify concerns from clinical users that may impact procedure adoption and work with training and development partners to address these issues.

• Maintain ongoing communication with the global Clinical Applications Engineering and development teams.

• Partner with peers and development engineering teams to create and share best practices and product feedback.

• Stay updated on company instructions for use, best practices, technical troubleshooting, scientific clinical literature, and new product developments.

• Prioritize and respond effectively to requests in a high-stress environment.

• Report directly to the Manager of Clinical Applications Engineering.

⛳️ Requirements

• At least 2 years of technical or clinical experience in the healthcare sector.

• Experience navigating hospital environments and supporting medical procedures.

• Familiarity with highly complex technical systems and/or experience in critical patient care environments with physicians and support staff.

• Bachelor's degree in biomedical engineering or a related healthcare field.

• Willingness to travel up to 70% of the time.

• Reside near a major airline or rail hub.

• Availability to work nights and weekends as required.

• Capability to travel on short notice and provide support across various locations.

• Proficient in independently prioritizing and managing travel logistics and related administrative tasks.

• Comfortable with booking and utilizing all types of travel arrangements.

• Strong oral, written, and interpersonal communication skills.

• Excellent situational awareness.

• Ability to gather and process substantial data and convert it into actionable insights.

• Self-motivated individual who thrives with autonomy and flexibility in a dynamic work setting.

• Strong problem-solving and critical-thinking abilities in high-pressure situations.

• Highly collaborative, able to work effectively in a remote team environment.

• Eagerness to learn and develop new skills.

• May be required to provide current proof of vaccination against specific diseases, including COVID-19.

• Must reside in New York, NY, Boston, MA, or Philadelphia, PA.

🏝️ Benefits

• Opportunity for remote work; employees attend onsite when requested by management.

• Competitive base salary, incentives, benefits, and equity packages.

• Potential for reasonable accommodations for qualified individuals with disabilities.

• Commitment to equal employment opportunities and protections against discrimination.