Clinical Applications Engineer

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Offer procedural assistance to new robotic system locations to enhance safety and ensure effective progression.

• Work in conjunction with global Clinical Applications Engineering and Endoluminal Sales to aid new users during their initial learning phases.

• Deliver expert clinical product and technical support and training to physicians and clinical staff during medical procedures.

• Recognize clinical-user challenges that may impact procedure adoption and collaborate with training and development teams to resolve these issues.

• Maintain open lines of communication with the global Clinical Applications Engineering and development teams.

• Create and disseminate best practices and product feedback to colleagues and development engineering partners.

• Stay updated on product usage instructions, best practices, technical troubleshooting, clinical literature, and new product developments.

• Prioritize and respond effectively to requests in high-pressure situations.

• Provide insights to design engineering regarding system usage nuances in the assigned market.

⛳️ Requirements

• Applicants must reside in Columbus, Cleveland, Cincinnati, Ohio, or Detroit, Michigan.

• A minimum of 2 years of technical or clinical experience in the healthcare sector is required.

• Experience in navigating hospital environments and supporting medical procedures is essential.

• Familiarity with highly complex technical systems and/or experience in critical patient care settings with physicians and support staff is necessary.

• Willingness to travel up to 70% of the time.

• Must be located near a major airline or rail hub.

• Availability to work nights and weekends as required.

• Ability to travel on short notice and support cases in various geographic locations.

• Capacity to independently prioritize and manage travel logistics while completing administrative tasks in a timely manner.

• A bachelor's degree in biomedical engineering or a healthcare-related field is mandatory.

• Current proof of vaccination against specific diseases, including COVID-19, may be necessary.

• Position may be subject to U.S. export controls, licensing, or a Technology Control Plan.

🏝️ Benefits

• Remote work options are available; employees are required to come onsite when requested by leadership.

• Competitive base salary, performance incentives, benefits, and equity options.

• Reasonable accommodations will be made for qualified individuals with disabilities.

• Commitment to equal employment opportunity and anti-discrimination protections.