Clinical Applications Engineer

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Offer procedural support to newly established robotic system locations to enhance safety and facilitate effective progress.

• Partner with global Clinical Applications Engineering and Endoluminal Sales teams to assist new users during their initial learning phase.

• Deliver clinical product and technical support and training to physicians and clinical personnel throughout procedures.

• Recognize clinical-user issues impacting procedure adoption and collaborate with training and development teams to resolve them.

• Maintain ongoing communication with global Clinical Applications Engineering and development teams.

• Create and distribute best practices and product feedback with colleagues and development engineering partners.

• Keep updated on product usage instructions, best practices, technical troubleshooting, scientific clinical literature, and new product developments.

• Prioritize and address requests effectively in a high-pressure environment.

• Advise design engineering on system usage intricacies within the designated market.

⛳️ Requirements

• Must reside in Columbus, Cleveland, or Cincinnati, Ohio, or Detroit, Michigan.

• At least 2 years of technical or clinical experience within the healthcare sector.

• Experience in navigating hospitals and providing support for procedures.

• Background in working with highly complex technical systems and/or in critical patient care environments alongside physicians and support staff.

• Willingness to travel up to 70% of the time.

• Must be situated near a major airline or rail hub.

• Availability to work nights and weekends as required.

• Capacity to travel on short notice and assist with cases across diverse regions.

• Ability to independently prioritize and manage travel logistics and associated administrative duties.

• Bachelor’s degree in biomedical engineering or a healthcare-related discipline.

• Capability to provide current proof of vaccination against specific diseases, including COVID-19, if mandated by Intuitive or its clients.

• Ability to comply with applicable U.S. export control regulations, which may include export licensing or Technology Control Plan requirements.

• Strong oral, written, and interpersonal communication abilities.

• Competence to work independently, flexibly, collaboratively, and under high-pressure conditions.

• Proficient in processing large volumes of data and converting information into actionable insights.

• Eagerness to learn and acquire new skills.

🏝️ Benefits

• Flexible remote work arrangement; employees are expected to come onsite when requested by management.

• Competitive base salary, incentives, benefits, and equity options.

• Possible accommodation process related to vaccination requirements.

• Reasonable adjustments for qualified individuals with disabilities.