Clinical Applications Engineer

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Offer procedural assistance to new robotic system locations to enhance safety and ensure effective advancement

• Partner with global Clinical Applications Engineering and Endoluminal Sales teams to aid new users during their initial learning phase

• Deliver expert clinical product and technical support and training to physicians and clinical staff throughout clinical procedures

• Recognize clinical-user issues that may hinder procedure adoption and work with training and development partners to resolve them

• Maintain ongoing communication with global Clinical Applications Engineering and development teams

• Create and disseminate best practices and product feedback with colleagues and development engineering partners

• Keep abreast of product instructions for use, best practices, technical troubleshooting, scientific clinical literature, and new product updates

• Prioritize and address requests in high-pressure situations

• Offer insights to design engineering regarding system-usage intricacies in the target market

⛳️ Requirements

• Must be based in Columbus, Cleveland, Cincinnati, Ohio, or Detroit, Michigan

• At least 2 years of technical or clinical experience in the healthcare sector

• Experience in navigating hospitals and assisting with procedures

• Familiarity with complex technical systems and/or critical patient care environments

• Capability to work independently and adaptively in a fast-paced setting

• Excellent problem-solving, critical-thinking, communication, and situational-awareness abilities

• Proficient in collaborating within a remote team structure

• Skilled at processing large volumes of data and converting information into actionable insights

• Willingness to travel up to 70% and be located near a major airline or rail hub

• Availability to work nights and weekends as necessary

• Flexibility to travel on short notice and manage travel logistics and administrative responsibilities

• Bachelor’s degree in biomedical engineering or a related healthcare field

• May require current proof of vaccination against certain diseases, including COVID-19

• May be subject to U.S. export-control regulations

🏝️ Benefits

• Remote work; employees come onsite when requested by leadership

• Competitive base salary, incentives, benefits, and equity

• Reasonable accommodations for qualified individuals with disabilities

• Equal employment opportunities and protections against discrimination

• Possible vaccination-related support or requirements based on the role