Clinical Applications Engineer

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Offer procedural support to new robotic system locations to enhance safety and facilitate effective progression.

• Partner with global Clinical Applications Engineering and Endoluminal Sales to assist new users during their initial learning phase.

• Deliver expert clinical product and technical guidance and training to physicians and clinical teams during clinical procedures.

• Recognize clinical-user issues impacting procedure adoption and collaborate with training and development teams to resolve them.

• Maintain open communication with global Clinical Applications Engineering and development teams.

• Create and disseminate best practices and product feedback with colleagues and development engineering partners.

• Keep up-to-date on product usage instructions, best practices, technical troubleshooting, scientific clinical literature, and new product updates.

• Prioritize and respond effectively to requests in high-pressure situations.

• Provide insights to design engineering regarding system usage intricacies in the designated market.

⛳️ Requirements

• Must be located in Columbus, Cleveland, or Cincinnati, Ohio, or Detroit, Michigan.

• At least 2 years of technical or clinical experience in the healthcare sector.

• Familiarity with navigating hospitals and assisting in procedures.

• Experience with highly complex technical systems and/or in critical patient care settings alongside physicians and support staff.

• Willingness to travel up to 70% of the time.

• Proximity to a major airline or rail hub.

• Availability to work nights and weekends as required.

• Capacity to travel on short notice and support cases across diverse geographies.

• Competence in independently prioritizing and managing travel logistics and related administrative tasks.

• Bachelor’s degree in biomedical engineering or a healthcare-related field.

• Ability to provide current proof of vaccination against specific diseases if mandated by Intuitive and/or clients.

• Strong oral, written, and interpersonal communication skills.

• Proficiency in processing large volumes of data and converting information into actionable insights.

• Capability to work autonomously, flexibly, collaboratively, and effectively within a remote team setting.

🏝️ Benefits

• Remote work; employees are expected to come onsite when requested by their leader.

• Compensation package that includes base salary, incentives, benefits, and equity.

• Possible vaccination coverage/requirements for certain diseases, including COVID-19.

• Reasonable accommodations available for qualified individuals with disabilities.