Clinical Account Associate

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Collaborate with the Clinical Account Executive to strategize on acquiring and retaining both new and existing clients.

• Partner with sales teams to fulfill company objectives and targets.

• Discover opportunities for current customers to utilize Tempus algorithmic tests and additional features.

• Work together on upselling various product offerings.

• Encourage customer adoption of online ordering via Tempus Hub and EMR integrations.

• Identify and nurture prospective oncology client partnerships.

• Foster compliance with web-based molecular information resources.

• Evaluate the competitive landscape and assigned accounts, relaying customer insights to leadership.

• Track sales performance relative to established objectives.

• Develop and execute a detailed territory business plan, which includes budgeting, travel planning, territory management, and goal setting.

• Establish and maintain strong relationships with physicians, office staff, and pathology departments.

• Facilitate clinical orders and ensure efficient specimen sendouts and tissue acquisition.

• Maintain regular communication with key accounts.

• Coordinate Medical Affairs report reviews with physicians.

• Manage kit and literature replenishment at accounts.

• Identify and participate in approved local conferences.

• Gather necessary clinical data and progress notes for Tempus-tested patients.

• Embody and represent the Tempus company culture to both internal and external stakeholders.

⛳️ Requirements

• Must reside in Cincinnati or its vicinity.

• Bachelor’s degree in biology, life sciences, business, or marketing.

• Over 1 year of relevant industry experience.

• Ability to swiftly grasp pertinent genomic and oncology information.

• Capable of working independently, communicating proactively, managing multiple projects, and prioritizing daily tasks while meeting critical deadlines.

• Strong knowledge of the market, customers, and products.

• Excellent customer service abilities and capacity to connect with healthcare professionals.

• Solid administrative skills and the ability to navigate business in complex environments.

• Experience in sales support within healthcare, preferably in oncology or pathology, with a proven track record of meeting or exceeding expectations, or general clinical experience.

• Willingness to travel throughout the territory as required.

🏝️ Benefits

• Equal opportunity employer.

• Remote work arrangement.