Client Success Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main point of contact for client interactions

• Support the onboarding process for new clients

• Collaborate effectively with the internal Revenue Cycle Management (RCM) team

• Maintain a comprehensive understanding of RCM functions and processes

• Function as a client partner and liaison while working collaboratively with team members

• Recognize client needs and potential areas for enhancement

• Engage in meetings with both new and current clients

• Participate in company-wide and team-specific meetings

⛳️ Requirements

• 1-3 years of experience in client relationship management

• 1-3 years of experience in Healthcare and/or RCM

• Preferred experience in ABA or other Behavioral Healthcare fields

• Bachelor’s Degree or equivalent professional experience

• Exceptional oral and written communication abilities

• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint

• Self-motivated individual who thrives in a deadline-driven environment

• Detail-oriented with a commitment to producing high-quality work

• Proven track record of achieving results

🏝️ Benefits

• A supportive team of talented and skilled professionals

• Opportunities for advancement within the organization

• Competitive salary along with bonus potential

• Comprehensive healthcare benefits, including Medical, Dental, and Vision

• 401K plan with Employer Match

• Flexible Paid Time Off (PTO)