Client Solutions Partner, Oncology

This is a fully remote position, open to applicants in Louisiana, +3 more states.

📋 Description

• Oversee, maintain, and enhance a designated portfolio of key accounts.

• Optimize the use of the combined Labcorp Oncology and Invitae Hereditary Cancer (HerCan) testing offerings.

• Foster retention, boost share of wallet, and promote the adoption of integrated oncology and genetic testing solutions.

• Act as the primary commercial owner for assigned accounts, ensuring performance, customer satisfaction, and revenue growth.

• Identify risks within accounts and address any performance deficiencies.

• Sustain and expand current revenue streams through effective account management.

• Promote upselling of the combined Oncology and HerCan offerings within existing accounts.

• Broaden hereditary cancer testing among suitable patient populations and healthcare providers.

• Enhance utilization of oncology diagnostics by pinpointing clinical and operational requirements.

• Strengthen penetration across service lines, departments, and care pathways.

• Formulate and implement account plans to maximize volume in oncology and hereditary cancer testing.

• Examine ordering patterns, provider behaviors, and utilization trends to uncover expansion opportunities.

• Serve as the main point of contact for health systems, oncologists, surgeons, genetic counselors, and practice administrators.

• Cultivate relationships across clinical and operational teams.

• Conduct business reviews centered on performance, utilization trends, and optimization of care delivery.

• Spearhead the implementation and expansion of oncology and hereditary cancer solutions within current accounts.

• Ensure seamless integration into clinical workflows.

• Collaborate across functions to resolve issues and enhance account performance.

• Promote appropriate testing utilization in line with clinical guidelines and patient demographics.

• Provide education to providers, data insights, and workflow alignment.

• Collaborate with Specialty Development Executives and the National Accounts team on opportunities for expansion and enterprise strategies.

• Execute locally to support overarching health system priorities.

⛳️ Requirements

• High School Diploma or GED equivalent.

• Minimum of 3 years of experience in healthcare account management, client success, or inside sales.

• At least 3 years of experience in oncology, genetics, diagnostics, or laboratory services.

• Must be 21 years of age or older.

• Valid Driver’s License with a clean driving record.

• Established ability to retain and grow existing accounts.

• Excellent communication, presentation, and stakeholder engagement skills.

• Knowledge of hereditary cancer testing and oncology care workflows.

• Proven success in driving upsell and utilization within complex health systems.

• Strong analytical skills to convert data into actionable insights.

• Strategic account management with an emphasis on retention and growth.

• Comprehensive understanding of oncology and hereditary cancer testing portfolios.

• Capability to influence provider behavior and drive adoption.

• Strong collaboration across functions.

• Data-driven decision-making skills.

• Proficient in executive presentation skills, presence, and business acumen.

• Bachelor’s degree preferred.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.

• Bonus and/or commissions as per the applicable variable compensation plan.