Client Partner – Enterprise

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate, foster, and enhance relationships with existing clients who employ between 5,000 and 25,000 individuals.

• Generate revenue growth by upselling and cross-selling products and services.

• Oversee and finalize contract renewals.

• Establish and sustain strong connections with key stakeholders within assigned SMB accounts.

• Identify and pursue opportunities to broaden the business portfolio.

• Collaborate with clients to comprehend their objectives and challenges, developing customized strategies.

• Monitor account performance, key metrics, and customer feedback to enhance satisfaction and retention.

• Work in conjunction with sales, marketing, and product development teams.

• Prepare and present reports on account performance, pipeline growth, and industry trends.

• Address client concerns, ensuring timely solutions and elevated client satisfaction.

⛳️ Requirements

• Bachelor’s degree or higher in Business Administration, Marketing, or a related discipline.

• Over 5 years of experience in account management, sales, or business development.

• More than 3 years of experience in an Enterprise setting.

• Proven history of effectively managing and growing client accounts.

• Demonstrated ability to meet or surpass revenue targets.

• Strong understanding of SMB client requirements and pertinent industry market trends.

• Exceptional communication, negotiation, and interpersonal skills.

• Capability to work both independently and collaboratively in a dynamic environment.

• Proficient in CRM software and the Microsoft Office Suite.

• Strong analytical and problem-solving abilities.

• Results-driven mindset.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Health Savings Account (HSA)

• Employee stock purchasing plan

• 401(k)

• Paid Time Off (PTO)

• Holiday pay