Client Partner

This is a fully remote position, open to applicants in Poland.

📋 Description

• Take ownership and implement inbound sales strategies for mid-market and select enterprise accounts.

• Assess and engage inbound leads generated from marketing initiatives, events, partnerships, and thought leadership activities.

• Identify, connect with, and cultivate relationships with key decision-makers, including CxOs, Product Heads, Procurement, and Digital Transformation leaders.

• Manage complete end-to-end sales processes, encompassing discovery, qualification, solution development, proposals, negotiations, and final closure.

• Work in collaboration with presales, delivery, and CoE leaders across Commerce, Applied AI, and Innovation Engineering to create and present solutions.

• Collaborate with marketing and GTM teams to enhance lead-generation pipelines, boost MQL-to-SQL conversion rates, and provide insights on messaging and positioning.

• Monitor conversion rates, deal velocities, pipeline values, margin contributions, and client satisfaction levels.

• Oversee pipeline management, forecasting accuracy, and maintain CRM data integrity.

⛳️ Requirements

• Over 5 years of experience in business development, client partnerships, or consultative sales within IT services or software engineering sectors.

• Proven experience in handling inbound sales processes and qualifying marketing-generated leads in a rapid, growth-oriented environment.

• Capable of managing several inbound opportunities concurrently while ensuring high responsiveness, attention to detail, and an outstanding client experience.

• Demonstrated track record of successfully converting inbound opportunities into finalized software and IT services contracts in the US, Canada, UK&I, BeNeLux, Scandinavia, Poland, DACH, or GCC regions.

• Capability to independently manage full sales cycles and close mid-sized deals valued up to 900k PLN.

• Strong understanding of IT service models (T&M, Fixed Price, Managed Services, Retainers).

• Exceptional discovery skills with the ability to convert business challenges into technical solution proposals.

• Outstanding communication, storytelling, and relationship-building abilities.

• Comfortable working in a fast-paced environment where speed, ownership, and proactive communication are essential.

• Proficient in English and Polish (C1+).

• Experience in AI, data-driven commerce, personalization, or analytics-led transformations is a plus.

• Familiarity with Shopify, SAP Commerce, Salesforce, OMS, PIM/MDM, or headless architectures is an advantage.

• Understanding of AI-first software engineering and automation trends is desirable.

🏝️ Benefits

• UoP (CoE): Access to the WorkSmile platform providing benefits tailored to your preferences.

• Multisport card.

• Private health insurance package.

• Life insurance.

• Hundreds of additional options spanning shopping, leisure, travel, food, and more.

• UoP (CoE): PLN 175 monthly allowance (ryczałt) for remote employees.

• B2B: Discounts on Apple products.

• Team workshops and integration events.

• Webinars and knowledge-sharing sessions.

• Accommodations related to disabilities during the recruitment process.