Client Services Administrator

atBrown & Brown InsuranceRemote

United States Full-time Client ServicesMid-levelSenior$25 – $27/hour

Posted Oct 27

This is a fully remote position, open to applicants in United States.

📋 Description

• Analyze contracts and agreements for certificate of insurance stipulations.

• Generate a significant number of certificates of insurance for designated accounts.

• Produce a substantial volume of auto ID cards and workers' compensation posting notices for designated accounts.

• Utilize various database systems containing pertinent renewal information to facilitate the issuance of certificates and auto ID updates.

• Provide administrative assistance as required.

• Execute additional responsibilities as assigned.

• Assist commercial clients by enhancing client satisfaction, setting achievable expectations, soliciting client feedback, and delivering time-sensitive service commitments both professionally and promptly.

⛳️ Requirements

• At least three years of experience in commercial insurance.

• Comprehensive knowledge of insurance legislation, regulations, rules, and other guidelines related to the issuance of certificates of insurance and auto identification cards.

• Acquaintance with insurance contracts and their terms.

• Proficient understanding of business office practices and procedures.

• Participate in training sessions and courses to uphold skills and licensing obligations.

• Uphold a suitable level of confidentiality.

• Adhere to company policies and procedures.