Client Relationship Partner

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead the delivery and performance of NHS acute insourcing and outsourcing services.

• Establish trusted relationships with key stakeholders and senior clinical teams.

• Enhance client satisfaction and promote retention.

• Ensure the delivery of safe, effective, and cost-efficient services.

• Oversee workforce planning, clinical staffing, and mobilization.

• Monitor performance metrics and implement continuous service improvements.

• Uphold patient safety, compliance, and governance standards.

• Manage risk assessments, incident reporting, audits, and quality improvement initiatives.

• Take ownership of financial performance related to contracts.

• Control costs in accordance with the budget.

• Identify opportunities for service expansion, enhance client partnerships, and support business growth.

• Collaborate with internal compliance and resourcing teams to fulfill contractual obligations.

⛳️ Requirements

• Experience in service delivery and account management within the healthcare sector.

• Exceptional skills in building relationships.

• A proactive and results-oriented mindset.

• Ability to work remotely with occasional travel requirements.

• Full-time hours for a fixed-term contract of 6 months.

🏝️ Benefits

• Employer pension contributions.

• Life assurance.

• Healthcare benefits.

• 25 days of annual leave plus Bank Holidays.

• Increased holiday entitlement based on length of service.

• Optional private medical insurance.

• Critical illness cover.

• Dental insurance.

• Healthcare cash plan.

• Holiday buy and sell options.

• Gym scheme.

• Car scheme.

• Bike scheme.

• Technology voucher scheme.

• Season ticket travel loans.

• 24/7 wellbeing support for you and your immediate family.

• Employee Assistance Programme.

• Digital wellbeing app and resources.

• Discounts on neurodevelopmental assessments for you and your loved ones.

• Immediate discounts on shopping, travel, entertainment, dining, and lifestyle.

• Fully funded professional qualifications through apprenticeship programmes.

• Access to mentoring and coaching.

• Participation in leadership development programmes.

• Opportunities for online learning and development.

• Career development across the global organization.

• Awards for long service.

• Recognition for exceptional performance and peer-to-peer contributions.

• Two paid volunteering days annually.

• Flexible working options and reasonable adjustments where feasible.