Client Program Manager – Level 2

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Supervise the coordination of multidisciplinary design efforts and offer technical guidance to project teams involved in freight rail, transload, terminal, and industrial infrastructure initiatives.

• Collaborate with both internal and external stakeholders to ensure alignment of strategic goals, capital investment priorities, permitting obligations, and project advancement.

• Serve as the main point of contact for clients during project execution.

• Organize and facilitate both formal and informal interactions with customers, municipalities, regulators, contractors, and engineering collaborators.

• Lead client meetings, address inquiries, and engage in collaboration throughout the project lifecycle, from feasibility and site selection to commissioning and asset management.

• Drive strategic initiatives, formulate effective delivery strategies and fee estimates, and establish beneficial delivery methodologies.

• Oversee financial and project management controls across multiple concurrent capital and operating initiatives.

• Manage the acquisition, allocation, and optimization of multidisciplinary project resources, including consultants, contractors, equipment suppliers, and professional service partners.

• Ensure timely technical and commercial service delivery while conducting reviews to surpass client expectations.

• Apply best practices in design delivery, encompassing risk and change management, project setup, planning, procurement strategy, and governance.

⛳️ Requirements

• A Bachelor of Science degree from an accredited institution.

• A minimum of 10 years of relevant experience, with a preference for 25+ years, including leadership in the development and execution of intermodal, transload, freight logistics, and industrial facility projects.

• Prior experience with Class I Railroad projects and Freight Rail Facilities, covering freight terminal development, railcar fleet engineering, track maintenance, FRA inspection programs, switching operations, and rail yard safety technologies.

• Proven experience managing multimillion-dollar capital and operational budgets, multidisciplinary teams, consultants, contractors, procurement activities, and multiple concurrent capital projects.

• Familiarity with the AREMA Manual and applicable agency and industry standards.

• A PE License is preferred.

• Experience with MicroStation, OpenRoads, OpenRail, AutoCAD, Civil 3D, GIS, and hydrologic/hydraulic modeling software is preferred.

• Experience supporting industrial, chemical, energy, environmental, and hazardous materials transportation sectors through rail infrastructure planning, engineering, permitting, construction, and lifecycle asset management is preferred.

• Willingness to travel, including overnight stays.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Access to an Employee Assistance Program (EAP).

• 401(k) retirement plan.

• Short-term disability (STD) benefits.

• Long-term disability (LTD) benefits.

• Accidental Death and Dismemberment (AD&D) insurance.

• Life insurance coverage.

• Paid parental leave.

• Reward and recognition programs.

• Wellbeing benefits.

• Adoption assistance.

• Tuition reimbursement.

• Flexible working hours.