Client Partner

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, foster, and enhance relationships with current clients, especially those organizations that employ more than 25,000 individuals.

• Establish and sustain enduring relationships with key stakeholders within designated Key accounts.

• Identify and seek upselling and cross-selling opportunities within existing accounts.

• Manage and finalize contract renewals.

• Collaborate with clients to comprehend their business objectives and challenges.

• Create customized strategies that align FranklinCovey solutions with the specific needs of clients.

• Evaluate account performance and monitor key metrics along with customer feedback.

• Work together with sales, marketing, and product development teams to address client needs and deliverables.

• Compile and present reports regarding account performance, pipeline growth, and industry trends.

• Respond to client concerns and provide prompt solutions to ensure client satisfaction.

⛳️ Requirements

• Bachelor's or advanced degree in Business Administration, Marketing, or a related discipline.

• Over 7 years of experience in account management, sales, or business development.

• More than 7 years of experience in a Key environment.

• Proven success in managing and expanding client accounts.

• Demonstrated capability to meet or surpass revenue targets.

• Strong understanding of Key client needs and pertinent industry market trends.

• Exceptional communication, negotiation, and interpersonal abilities.

• Capacity to work independently and collaboratively in a dynamic environment.

• Proficiency in CRM software and Microsoft Office Suite.

• Strong analytical and problem-solving competencies.

• Results-driven mindset.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• HSA

• Employee stock purchasing program

• 401(k)

• Paid time off

• Holiday pay