Client Partner Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the daily operations of client accounts.

• Ensure timely delivery of projects while adhering to scope and maintaining high-quality standards.

• Create and execute comprehensive account plans utilizing various media channels and Tinuiti’s solutions.

• Assist clients in formulating budgets and forecasts.

• Leverage data to guarantee efficient budget utilization and actualization by month-end.

• Identify and capitalize on opportunities for account growth and cross-selling.

• Align growth prospects with the strategic goals of clients and the offerings of the company.

• Analyze client data to uncover trends, opportunities, and areas for improvement.

• Prepare detailed reports and presentations for both clients and internal teams.

• Collaborate with client channel teams and other internal departments on project outcomes and strategic initiatives.

• Serve as the primary contact for client communications.

• Provide prompt updates regarding project progress and results.

• Assist the Client Partner team in resolving client issues and addressing concerns.

• Stay informed about market developments, emerging trends, and industry best practices to enhance client strategies and recommendations.

⛳️ Requirements

• 4-5 years of experience in Account Management or Client Partner roles.

• Proven history of successfully executing campaigns.

• Extensive knowledge of multiple digital platforms and their integration.

• Proficiency in Google Analytics.

• Experience with project management tools.

• Familiarity with research tools such as Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, and Commspoint.

• Demonstrated ability to analyze data and utilize analytics tools to inform marketing decisions.

• Advanced skills in Microsoft Excel and PowerPoint.

• Capability to multitask, prioritize, and manage time effectively across clients, partner relationships, and internal initiatives.

• Excellent communication and interpersonal abilities.

• Proficiency in collaborating effectively with both external and internal teams.

• FLSA Classification: Exempt.

🏝️ Benefits

• Unlimited paid time off.

• Fully remote work environment.

• Flexible time off options.

• 20 paid holidays, including several long weekends.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Flexible Spending Accounts.

• Retirement match up to 4% of contributions at 100%.

• Fringe benefits.

• Forma.

• Unlimited telemedicine at no cost.

• Unlimited teletherapy at no cost.

• Thankful giving program.

• Equity opportunities.

• For birthing parents: 16 weeks of leave with 100% pay after birth or adoption.

• For partners: 12 weeks of parental leave after birth or adoption.

• On-demand learning resources.

• Mentorship program.

• Leadership and management development programs and resources.