Client Experience Agent, Dutch

This is a fully remote position, open to applicants in Greece.

📋 Description

• Respond to customer inquiries via phone, chat, and/or email.

• Resolve issues and foster positive customer experiences.

• Adhere to brand guidelines and maintain quality standards.

• Record and update customer interactions in appropriate systems.

• Collaborate closely with the team to enhance service quality.

⛳️ Requirements

• Proficient in Dutch and competent in English.

• Excellent communication and active listening abilities.

• Problem-solving attitude with a proactive mindset.

• Comfortable navigating computer systems and managing multiple tools simultaneously.

• Patience, empathy, and a positive demeanor.

• Willingness to work in shifts.

• Must be eligible to work in Greece (EU citizenship or Greek work permit required).

• Must reside in a country within the European Union.

• Curriculum Vitae should be submitted in English.

🏝️ Benefits

• 15% productivity bonus.

• Meal allowance card.

• Private health insurance based on the project.

• Opportunities to participate in football tournaments, beach barbecues, surf lessons, and cultural events.

• Work hours: 07:00 - 23:00.

• Recruitment assistance and ongoing support throughout the hiring process.