Client Executive, Consumer Interactive

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee and expand a portfolio of key Consumer Interactive accounts, including Offer Aggregators, Credit Builders, and Commercial clients.

• Establish robust relationships with essential stakeholders and act as a reliable advisor.

• Meet revenue and retention targets through effective account planning, consultative selling, renewal management, and identifying cross-sell and upsell opportunities.

• Facilitate customer-facing business reviews, executive meetings, and internal account strategy sessions.

• Align customer goals with TransUnion solutions to drive favorable business results.

• Collaborate with Client Value Executives, Sales, Industry Executives, and various cross-functional teams.

• Address account risks, enhance product adoption, and promote customer retention and growth strategies.

• Examine account performance, usage trends, and market potential.

• Create strategic account plans, advocate for client needs, and ensure precise CRM and account documentation.

• Report directly to the Sales Director.

⛳️ Requirements

• Bachelor's Degree or equivalent professional experience.

• Over 5 years of experience in account management, customer success, consultative sales, or relationship management.

• Proven experience in managing commercial customer relationships.

• Exceptional presentation and communication skills.

• Capability to handle multiple priorities in a fast-paced environment.

• Must possess authorization to work in the United States full-time without employer assistance or sponsorship, both now and in the future.

🏝️ Benefits

• Day-one medical, dental, and vision coverage.

• Supplemental health plan options available.

• Access to HSA and FSA accounts.

• Company-sponsored basic life and AD&D insurance.

• Optional voluntary life and AD&D insurance.

• Short- and long-term disability insurance coverage.

• Legal plan.

• Pet insurance options.

• Travel accident coverage.

• Adoption assistance programs.

• Fertility planning coverage provided.

• Caregiver support resources.

• Dependent Care FSA with potential employer match.

• Complimentary Care@Work membership.

• Up to 12 weeks of paid parental leave with a gradual return to work.

• 401(k) plan with employer matching.

• Employee Stock Purchase Plan (ESPP) available.

• Financial wellness resources offered.

• Career coaching services.

• Optional long-term care insurance.

• Tuition reimbursement opportunities.

• Flexible time off for exempt employees or paid time off for non-exempt employees.

• Up to 12 paid holidays each year.

• Commuter benefits provided.

• Employee discounts available.

• Charitable gift matching program.

• Paid volunteer time off.

• Opportunities for corporate volunteer events.

• 24/7 access to professional therapy, coaching, and emotional well-being support.

• Guided meditation and resources for physical, mental, social, and financial wellness.

• Work/life flexibility offered.

• Professional development resources available.