
Client Engagement β Transformation Manager
Posted Sep 15

Posted Sep 15
This is a fully remote position, open to applicants in United States.
β’ Oversee the client onboarding process from initial discovery and solution design to go-live and user adoption.
β’ Serve as a Global Mobility specialist and reliable adviser to senior client stakeholders.
β’ Facilitate workshops, solution discussions, user acceptance testing (UAT), training sessions, and change management activities.
β’ Convert intricate Global Mobility processes into practical and scalable technological solutions.
β’ Evaluate current methodologies and propose enhanced approaches.
β’ Collaborate with Product and Technology teams to address complex client requirements.
β’ Leverage AI and automation to enhance client service delivery and minimize manual tasks.
β’ Discover opportunities to enhance client outcomes, boost adoption, and increase the value clients receive from Benivo.
β’ Report directly to the Head of Client Transformation.
β’ A minimum of 5 years of experience in Global Mobility, with a solid understanding of mobility programs and processes.
β’ Proven experience in client implementation, onboarding, consulting, or transformation initiatives.
β’ Excellent stakeholder management and communication abilities.
β’ Confidence in leading workshops and discussions with senior stakeholders.
β’ Strong analytical skills and capability in solution design.
β’ Proficiency in managing multiple projects independently.
β’ Comfort with technology and a strong interest in AI and automation.
β’ A proactive mindset, curiosity, and a willingness to challenge existing norms.
β’ Direct interaction with senior leaders in Global Mobility.
β’ Opportunity to develop expertise in consulting, technology, AI, change management, and business transformation.
β’ An equal-opportunity and inclusive workplace.
β’ Consideration for all qualified applicants without regard to protected characteristics.
Mercor
ICF
ICF
The Cigna Group
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