Client Engagement Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive strategic expansion, enhance client satisfaction, and foster long-term partnerships within a designated portfolio of enterprise clients.

• Manage relationships with senior-level clients.

• Utilize cross-functional resources to meet client needs.

• Ensure effective execution throughout the sales and delivery lifecycle.

• Identify client challenges and align Ensono's capabilities to provide measurable business value.

• Foster and advance client relationships through thought leadership and consultation on aligning client requirements with Ensono and partner products and services.

• Build relationships with decision-makers and influencers, increase revenue, and create new opportunities across Ensono's comprehensive portfolio.

• Lead the development of proposals, negotiations, and commercial terms for designated deals.

• Monitor sales trends and market dynamics, incorporating insights into account planning and execution.

• Collaborate with Enterprise Architecture Teams, Client Success Managers, and Operational & Delivery teams to ensure successful outcomes.

• Convey business and technology value to various internal and external audiences.

• Act as a trusted IT advisor and contribute to clients' tactical and strategic planning.

• Challenge existing assumptions and methodologies to drive improved results and innovative solutions.

• Support the development and mentoring of sales talent through collaboration and knowledge sharing.

⛳️ Requirements

• Mid-to-senior level experience in sales leadership, including responsibility for enterprise client relationships.

• Proven experience in consultative sales, ideally in technology or managed service solutions.

• Demonstrated success in achieving and surpassing sales targets.

• Experience in managing, reporting, and accurately forecasting sales pipelines.

• Experience in managing and closing complex sales opportunities.

• Experience in supporting clients across multiple lines of business.

• Ability to influence cross-functional teams without direct authority.

• Familiarity with managed services, hosting, mainframe, security, and outsourcing.

• Strong skills in relationship development and networking.

• Capability to cultivate and sustain robust client relationships with senior business and IT stakeholders.

• Ability to consult with client executives on technology solutions from a business standpoint.

• Proficient in articulating technology and product positioning clearly and effectively.

• Organized, analytical, creative, and adaptable.

• Excellent written and verbal communication skills.

• Strong teamwork capabilities.

🏝️ Benefits

• Unlimited Paid Days Off.

• Three health plan options.

• 401k with company match.

• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts.

• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement.

• Paid childbearing and paternal leave.

• Education Reimbursement, Student Loan Assistance or 529 College Funding.

• Sabbatical leave.

• Wellness program.

• Flexible work schedule.

• Role-based sales-incentive plan, depending on eligibility.

• Equity grant under the Associate Equity Appreciation Program, depending on eligibility.

• Option to work from home or in Ensono offices when not required on a client site.