Client Director – Professional Services Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the sales of Professional Services, driving revenue generation and ensuring client success in the eastern US region.

• Collaborate with colleagues across North America to meet bookings, revenue, margin, and client advocacy objectives.

• Oversee all Professional Services initiatives within the designated territory.

• Promote services sales while supporting license and cloud opportunities.

• Guarantee the successful implementation of solutions.

• Act as a trusted advisor, enhancing client relationships.

• Present the complete Professional Services portfolio to maximize client value.

• Market Professional Services across various accounts.

• Create client solutions and identify revenue-generating opportunities.

• Build an opportunity pipeline that aligns with quarterly booking budget goals.

• Negotiate project deliverables, timelines, and costs with external vendors and OpenText teams.

• Regularly and promptly update opportunity statuses in the CEM system (Salesforce.com).

• Collaborate with sales teams to drive revenue within existing accounts by proposing solutions, enhancements, and operational services.

• Manage resource forecasting, opportunity forecasting, proposal/SOW drafting, approvals, contract status, and invoicing status.

• Accurately report quarterly revenue and bookings to the Regional Vice-President.

• Partner across functions on RFP development, opportunity tracking, and business development synergy sessions.

• Communicate client account activities to key OpenText stakeholders.

• Engage with C-level executives.

⛳️ Requirements

• Bachelor's Degree or College Diploma and/or relevant IM/IT experience (10+ years) or equivalent qualifications.

• A minimum of 7 years of experience with IT systems.

• Proven experience in selling Professional Services.

• Strong understanding of complex business and technical processes and their implications at the enterprise level.

• Familiarity with project management disciplines and methodologies.

• Knowledge of OpenText product offerings and their relevance to client business needs is preferred.

• Ability to utilize best practices to evaluate and size opportunities.

• Capability to align business requirements with OpenText modules and provide budget estimates.

• Previous experience planning and executing large-scale ECM projects.

• At least two years of experience successfully closing and managing engagements totaling a minimum of $1 million in annual fees.

• Experience selling to or working with enterprise clients within the US East Territory.

• Strong presence, confidence, professional maturity, and excellent communication skills.

• A total of 10 to 15 years of professional experience.

• Willingness to travel up to 3–4 days per week as needed.

🏝️ Benefits

• Comprehensive benefits package that supports physical, emotional, and financial wellbeing.

• Opportunities for variable and commission-based compensation for eligible positions.

• Vacation entitlement.

• Paid time off.

• Potential for bonuses or commissions for California residents.

• Commitment to equal employment opportunities and fostering an inclusive workplace.

• Provision of reasonable accommodations during the application or recruitment process.

• Opportunities for professional growth and development.