Client Coordinator – Executive Assistant

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Act as the main point of contact for client inquiries, follow-ups, and scheduling across CFO engagements in both Spanish and English.

• Manage the onboarding process for new clients, which includes scheduling kickoffs and preparing onboarding materials.

• Keep track of client interactions and follow-ups.

• Create and distribute regular updates and reports to clients.

• Proactively identify client satisfaction issues and involve the relevant CFO or internal team as necessary.

• Ensure the progression of client and internal projects, reporting status through Asana.

• Organize client-related meetings, such as kickoffs, check-ins, and reviews.

• Assist in preparing for client meetings by coordinating agendas and taking notes or minutes when required.

• Maintain standard operating procedure documentation for client interactions.

• Support two CFOs in managing client relationships across various engagements.

⛳️ Requirements

• Proficient in Spanish.

• Strong verbal and written English skills with a clear, neutral North American accent.

• Demonstrated experience as a Client Coordinator, Client Success representative, Executive Assistant, or in a similar client-facing support position.

• Bachelor's degree in Business Administration, Management, or a related field, or equivalent experience.

• Exceptional organizational and time-management abilities.

• Capability to manage various client relationships, deadlines, and deliverables among multiple stakeholders.

• Quick learner with a strong ability to adapt to new information.

• Independent judgment and adept problem-solving skills.

• Creative thinking and the ability to address inquiries effectively.

• Comfortable with change in a fast-paced, dynamic environment.

• Excellent interpersonal, verbal, and written communication skills.

• Ability to handle uncertainty and learn from errors.

• Proficient in Shopify, QuickBooks Online, Xero, Google Sheets, Google Docs, Asana, and similar technology platforms.

• Ability to manage confidential client and financial information with discretion.

• Consistent availability overlapping with Buenos Aires, Argentina working hours (11am–7pm GMT-3).

• Willingness to participate in calls with North American clients.

• Submission of a Loom video introduction of at least 1 minute is required with the application.

🏝️ Benefits

• 20 days of paid time off (PTO) each year.

• Flexible working hours.

• Opportunities for remote work.

• Comprehensive training and professional development.

• Direct engagement with senior leadership.

• A vibrant and inclusive workplace culture.