Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Take charge of strategy for each client account, including objectives, KPIs, and quarterly planning

• Conduct regular meetings with clients

• Manage client stakeholders and document subsequent actions

• Evaluate performance metrics such as ROAS, CPA, CAC in relation to LTV and organic growth

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics

• Recognize and define growth opportunities, encompassing new channels, tests, and budget increases

• Proactively identify retention risks

• Develop mitigation strategies across the client portfolio

⛳️ Requirements

• Over 5 years of experience as an Account Manager or Account Director in a performance or digital marketing agency

• Proven track record of managing multiple B2B client accounts simultaneously, focusing on client relationship management, account growth, and project oversight

• Experience in managing advertising-driven accounts that involve Paid Search, Paid Social, or Programmatic/DSP

• Capability to coordinate with channel specialists

• Strong understanding of attribution, KPIs, and optimization principles

• Proficient in written and spoken English

• Comfortable leading strategic discussions with senior client stakeholders

• Located in Latin America or Africa, or within UTC+2 time zone

• Availability to work approximately 9 AM to 5 PM US Central/Mountain time

• Preferred experience with SEO-driven accounts

• Preferred experience with US or international clients

🏝️ Benefits

• Fully remote team spanning the US, LATAM, Europe, and APAC

• Flexible working conditions

• Significant impact from day one

• Culture focused on curiosity, transparency, and accountability

• Collaboration with top-tier channel specialists

• Opportunities for learning, experimentation, cross-training, and professional growth

• Work-life balance; achieving high performance without excessive workloads