Client Account Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and lead the strategy, delivery, and expansion for a portfolio of key, industry-focused accounts.

• Develop and implement long-term growth strategies that align with client objectives and phData’s capabilities.

• Convert client business aims and AI & Data ambitions into strategic initiatives involving data platforms, pipelines, governance, analytics, and AI.

• Ensure that projects are completed on schedule, within the defined scope, while achieving strong profitability and delivering measurable business value.

• Maintain around 40% utilization to stay engaged with delivery and client outcomes.

• Collaborate with Go-to-Market, Delivery, Finance, Product, and Partner teams.

• Facilitate executive meetings, workshops, quarterly business reviews (QBRs), and roadmap discussions.

• Analyze performance metrics and drive governance, risk management, and issue resolution.

• Partner with Anthropic, Snowflake, AWS, and other ecosystem providers to develop joint account strategies.

• Contribute to the creation of industry playbooks, account planning frameworks, sales enablement resources, and AI & Data outcome patterns.

• Represent phData at industry events, conferences, and panels.

• Share best practices, insights from deals, and client experiences to enhance engagement models, forecasting, and delivery excellence.

• Serve as a trusted advisor to senior client stakeholders.

• Mentor and coach team members.

• Assist in defining and refining practice standards, reusable assets, and delivery frameworks.

⛳️ Requirements

• Over 10 years of experience in consulting or similar data-centric sectors.

• Experience managing strategic account portfolios and revenue targets in the range of $10–20M+.

• Practical experience collaborating with data engineering, analytics, and machine learning teams to design, sell, and oversee the implementation of modern data solutions.

• Demonstrated ability to manage revenue and profitability across a portfolio of strategic accounts.

• Experience delivering projects for external or internal clients within a professional services or consulting setting.

• Capability to deconstruct complex issues into structured, actionable tasks and drive them through to successful completion.

• Strong written and verbal communication skills in English.

• Experience leading executive-level discussions and influencing cross-functional stakeholders.

• Ability to work effectively within matrixed, distributed, and cross-functional teams.

• Proven success in building and maintaining relationships with CxO and senior executives.

• Ability to influence strategic roadmaps among IT and business stakeholders.

• Willingness and ability to travel up to 50% of the time.

• Preferred: Experience in the Restaurant/Hospitality and/or Financial Services sectors.

• Preferred: Familiarity with cloud data platforms and ecosystems such as Snowflake, AWS, Databricks, and Anthropic.

• Preferred: Past experience working in global or remote teams.

• Preferred: Contributions to communities through speaking, writing, or internal accelerators.

🏝️ Benefits

• Remote-First Work Environment.

• 401k plan with company matching.

• Dental and Vision insurance coverage.

• Home Office Equipment Stipend.

• Annual stipend for Learning and Development.

• Competitive compensation package.

• Excellent benefits package.

• Flexible Paid Time Off (PTO).

• 10 paid Holidays.

• Engaging projects, mentorship opportunities, and structured development pathways.

• Supportive, high-performing global team.

• Commitment to transparency, autonomy, and continuous improvement.