Client Account Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee all databases and rosters related to projects, which include team checklists.

• Assist in the preparation and upkeep of project-specific weekly, monthly, and annual activity reports as instructed by the line manager.

• Coordinate with the Program Training Manager to aid in the planning and scheduling of onboarding for new hires.

• Support operations-based onboarding, which encompasses IT equipment, roster updates, and collaboration with other departments.

• Participate in live client meetings, operational meetings, conferences, and other relevant engagements as necessary.

• Provide administrative assistance to support the program's compliance function.

• Fulfill administrative responsibilities within program and company deadlines, which include computer updates, activity reports, emails, and time reporting.

• Comply with all company and client policies, procedures, and training requirements.

⛳️ Requirements

• A minimum of a bachelor’s degree or equivalent experience in a related field.

• At least 3 years of experience in an administrative capacity with some client interaction or responsibility.

• A highly motivated professional with outstanding interpersonal, communication, and leadership skills.

• Capability to manage multiple tasks while maintaining a strong focus on detail and accuracy.

• Excellent planning and organizational skills, with a dedicated emphasis on client and customer service.

• Commitment to process excellence with a proactive approach to problem-solving.

• Proficient knowledge of Microsoft Office and database systems.

• Willingness to travel up to 25% as necessary.

• Must safeguard patient privacy and confidentiality by adhering to HIPAA Privacy and Security Rules.

• Ability to work independently with minimal supervision, employing critical thinking to resolve issues.

• Responsible for returning and maintaining company equipment and materials according to company guidelines.

🏝️ Benefits

• Competitive compensation that reflects your experience, expertise, and contributions.

• Comprehensive benefits package that includes medical, dental, and vision coverage.

• Accrued paid time off.

• 401(k) plan with company matching contributions.

• Disability and life insurance coverage.

• Paid maternity and paternity leave.

• Company-funded holidays.

• Recognition programs, contests, and awards.

• Ongoing growth opportunities through learning, leadership development, and career advancement support.

• A collaborative culture that values your ideas and where your work has a meaningful impact.