Clerical Quality Assurance Coordinator – Case Prepper

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Process client submissions and enter client and examinee information into the system.

• Confirm that cases include all necessary information for clinical evaluation.

• Maintain regular communication with the Clinical QA Department regarding workflow and outstanding reports.

• Document processes, communications, report status, and deadlines effectively.

• Keep a daily tracker for follow-ups and clarifications.

• Review completed reports for completeness, accuracy, formatting, grammar, and sentence structure.

• Ensure daily invoicing aligns with company protocols and client agreements.

• Address inquiries from physicians or clients regarding the status of reports or information.

• Collaborate with transcriptionists and physicians' offices on report specifics, clarifications, and addendums.

• Ensure that medical records and reports are accurately documented and stored.

• Inform management of any issues or concerns related to reports.

• Adhere to HIPAA compliance standards, state and federal safety regulations, and legal requirements.

• Encourage effective and efficient utilization of clinical resources and supplies.

• Undertake additional duties as assigned.

⛳️ Requirements

• High school diploma or equivalent is mandatory.

• At least two years of experience in a clinical or related field, or a comparable blend of education and experience.

• Familiarity with the insurance sector, ideally in claims management concerning workers' compensation, no-fault, liability, and/or disability.

• Strong knowledge of medical terminology, anatomy, physiology, medications, and lab values.

• Ability to perform arithmetic calculations with whole numbers and decimals and compute rates and percentages.

• Extensive understanding of PDF, XLSX, TIFF, JPG, and DOCX file formats.

• Proficient typist with a minimum typing speed of 40 W.P.M.

• Skilled in MS Office (Outlook, Word, Excel) and Google Chrome.

• High proficiency in Windows or Mac OS environments.

• Excellent command of English, including grammar, punctuation, and style.

• Capable of accurately following instructions and responding to senior management.

• Strong attention to detail, accuracy, and quality assurance.

• Outstanding communication abilities.

• Ability to work autonomously, prioritize tasks, and manage time effectively.

• Commitment to maintaining confidentiality.

• Ability to foster a positive, team-oriented atmosphere.

• Capacity to remain focused amidst normal or significant distractions.

🏝️ Benefits

• Medical insurance.

• Vision insurance.

• Dental insurance.

• Paid time off.

• 401(k) plan.

• Fast-paced team environment.

• Equal Opportunity Employer - Minorities/Females/Disabled/Veterans.