Claims Research Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Handle utility property and damage claims in accordance with CMR's established policies and procedures.

• Ensure that all data is accurate and complete.

• Research and analyze information to identify the correct party to be billed.

• Enter claim information into CMR's tailored software applications.

• Address inquiries from clients and potential responsible parties via email and phone.

• Interact with colleagues, management, and clients in a polite and professional manner.

⛳️ Requirements

• Exceptional attendance and punctuality.

• Proficient in data review and data entry.

• Strong written, verbal communication, and interpersonal skills.

• Capable of analytical thinking and processing tasks.

• Effective time management and ability to prioritize tasks.

• Organized, meticulous, and detail-oriented.

• Basic to intermediate proficiency in Microsoft Office Suite.

• Ability to work independently with minimal oversight.

• Must create a suitable work environment at home, including a high-speed internet connection.

• High School diploma or equivalent required.

• Experience and licensing as an adjuster are highly preferred.

• At least 2 years of clerical experience preferred.

• Mandatory pre-employment drug screening and criminal background checks.

🏝️ Benefits

• Paid time off.

• Paid holidays.

• Paid company half days upon achieving monthly goals.

• Christmas bonus.

• Tiered Support Bonus System: Level 1 = $90; Level 2 = $130; Level 3 = $175.

• Medical, Dental, and Vision insurance.

• Matched 401k.

• Company events.

• Volunteer opportunities.

• Monthly reimbursement for home internet service.

• Necessary computer equipment provided.