Claims Representative, Auto

This is a fully remote position, open to applicants in Alabama, +24 more states.

📋 Description

• Evaluate and manage auto and general liability property damage claims.

• Process claims, assess damages, issue payments, and ensure that claim files are thoroughly documented and accurately coded according to policy guidelines.

• Create and maintain action plans to comply with state-mandated contract deadlines and facilitate timely and appropriate claim resolutions.

• Identify and pursue subrogation opportunities; manage the securing and disposal of salvage.

• Communicate claim actions and processing updates with insured parties, clients, and agents or brokers as necessary.

• Uphold professional relationships with clients.

• Conduct coverage, liability, and damage analysis for all assigned claims.

• Contribute to the organization's quality programs.

• Undertake additional duties as assigned.

• Travel as necessary.

⛳️ Requirements

• A bachelor's degree from an accredited college or university is preferred.

• Acquire and retain the State adjusting licenses required for the role.

• Familiarity with personal and commercial lines policies and endorsements.

• Ability to review and evaluate property damage estimates, total loss assessments, and related expenses to effectively negotiate first and third-party claims.

• Preferred knowledge of total loss processing, State salvage forms, and title requirements.

• Exceptional oral and written communication skills, including presentation capabilities.

• Proficient in PC use, including Microsoft Office applications.

• Strong analytical and interpretive abilities.

• Excellent organizational skills.

• Good interpersonal skills.

• Capability to work within a team-oriented environment.

• Ability to meet or exceed service expectations.

• Capacity to fulfill physical, auditory/visual, and mental work environment requirements.

• Willingness to travel as necessary.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401k with matching contributions.

• Paid Time Off (PTO).

• Disability insurance.

• Life insurance.

• Employee assistance programs.

• Flexible spending or health savings accounts.

• Additional voluntary benefits.

• Reasonable accommodations provided when applicable and appropriate.