Claims Processor

This is a fully remote position, open to applicants in Canada.

📋 Description

• Conduct comprehensive investigations, evaluations, and processing of insurance claims.

• Assess policy coverage for reported losses and determine suitable compensation amounts.

• Collaborate with veterinary hospitals and policyholders to review and evaluate pets’ medical histories.

• Establish a baseline for health assessments.

• Analyze policies to make eligibility assessments.

• Generate and communicate claims decisions to policyholders.

• Request medical records from providers as necessary.

• Engage with clients and providers throughout the treatment process when required.

• Carry out additional assigned responsibilities.

⛳️ Requirements

• Minimum of 3 years of experience in the veterinary field for licensed technicians or 5 years for unlicensed assistants.

• Must reside in Canada.

• High school diploma, secondary school diploma, or GED is mandatory.

• An Associate's Degree or equivalent work experience (one year of relevant experience equates to one year of college).

• Veterinary technician licensure is highly preferred.

🏝️ Benefits

• Comprehensive full medical, dental, and vision insurance.

• Basic life insurance provided at no cost to the employee.

• Company-sponsored short-term and long-term disability coverage.

• 12 weeks of fully paid parental leave.

• Health Savings Account (HSA) available.

• Flexible Spending Accounts (FSA) offered.

• Retirement savings plan included.

• Personal paid time off provided.

• Paid holidays and a company-wide wellness day off.

• Paid time off to volunteer with nonprofit organizations.

• Pet-friendly office environment.

• Commuter benefits available.

• Group pet insurance offered.

• On-the-job training and skills development opportunities.

• Employee Assistance Program (EAP) accessible.