Claims Paralegal

This is a fully remote position, open to applicants in New York.

📋 Description

• Assist in managing the entire claims lifecycle for GL, Cyber, D&O, Property, and Marine/Cargo lines.

• Receive new cases, prepare and send notifications to carriers, and monitor claims until resolution under the supervision of Claims Counsel.

• Act as a liaison for clients, collecting necessary information and documentation, offering status updates, and coordinating with carriers, counsel, and vendors.

• Aid in coverage analysis by organizing policy documents, endorsements, and previous correspondence.

• Draft initial notice letters, demand letters, and routine correspondence for attorney review.

• Support litigation and recovery efforts by tracking deadlines, managing document requests, organizing discovery and defense materials, and compiling loss documentation.

• Ensure complete, accurate, and audit-ready claim files are maintained in the Agency Management System.

• Generate loss runs, claim summaries, and dashboard inputs for renewal narratives and client program reviews.

• Collaborate with Claims Counsel, Operations, and Product to enhance templates, checklists, and automated workflows.

• Report to the Head of Claims and maintain close collaboration with Claims Counsel and Claims Managers.

⛳️ Requirements

• 2–5 years of experience in supporting commercial insurance claims, insurance litigation, or coverage issues within a carrier, law firm, or brokerage setting.

• Preferred qualifications include a paralegal certificate and/or a bachelor's degree.

• Familiarity with commercial policy forms (GL, Property, D&O, Cyber, Marine/Cargo) is highly advantageous.

• Must be highly organized and detail-oriented, capable of managing a large volume of active matters, deadlines, and documents.

• Excellent writing and communication skills are essential.

• Ability to draft clear correspondence and engage professionally with clients, carriers, adjusters, and external counsel.

• Comfortable utilizing claims or matter-management systems.

• Enthusiastic about leveraging automation and AI tools for increased efficiency.

• Collaborative and proactive attitude, demonstrating sound judgment, humility, and a commitment to action and continuous improvement.

🏝️ Benefits

• Competitive salary that includes equity options.

• Comprehensive benefits packages for medical, dental, vision, life, and disability coverage.

• Pre-tax accounts including FSA, HSAs, dependent care FSAs, and commuter savings plans.

• Human Interest: 401(k) provider.

• Flexible time off policies, sick leave, family and medical leave, and major national holidays.

• A thoughtfully curated in-office employee experience aimed at fostering community, team connections, and innovation.

• A collaborative, transparent, and enjoyable work culture.

• Opportunities for internal promotion and career advancement.