Claim Representative III – Property

This is a fully remote position, open to applicants in California.

📋 Description

• Deliver top-tier technical claim management across the company for Property, Collapse, Earth Movement, and building and structure loss claims.

• Conduct thorough investigations, evaluations, and negotiations of intricate property claims.

• Act as the technical supervisor for the team in the absence of the manager.

• Assist with audits conducted at the regional level.

• Provide mentorship to junior Claim Representatives.

• Execute additional duties as assigned by the Claim Manager or Director.

• Carry out inspections of sites and properties, including roofs, basements, and attics.

⛳️ Requirements

• A college degree or equivalent professional experience.

• A minimum of seven (7) years in claims management, with at least three years focused on complex claim files.

• Familiarity with current claims legislation, particularly civil and tort law.

• Awareness of contemporary trends in Property insurance case law and associated issues.

• Proficient understanding of mathematical principles and standard accounting practices related to gross and net income or living-expense calculations.

• Excellent negotiation abilities.

• Capability to articulate complex legal concepts and policy contract interpretations both in writing and verbally.

• Strong organizational and prioritization skills to manage workload effectively under critical deadlines.

• Competence in performing inspections of sites and properties, including roofs, basements, and attics, utilizing ladders or stairs, and performing kneeling, crawling, and bending as necessary.

• Must hold a valid California Driver License and be able to operate a vehicle.

• Residency in the Central Valley (Fresno, Visalia, Bakersfield area) is required.

• Authorization to work in the United States without current or future visa sponsorship is necessary.

🏝️ Benefits

• Accrue twenty-one days of Paid Time Off in your first year.

• Enjoy coverage of up to eighty-seven percent of benefits provided by CIG for you and your family.

• Access to medical, dental, and vision insurance plans.

• Comprehensive coverage for Basic Life & AD&D plans at one hundred percent.

• Employee assistance programs.

• Leave management support.

• Long-term disability benefits.

• Short-term disability coverage (Outside of CA).

• Family caregiver support through Homethrive.

• Child care resources provided by Tootris.

• Business travel accident protection.

• Options for voluntary benefits.

• Short-term benefits available (CA only).

• Voluntary Life AD&D plans for self, spouse, and children.

• Flexible spending accounts.

• Health savings accounts (HSA).

• Hospital indemnity coverage.

• Accidental injury protection.

• Critical illness insurance.

• ARAG legal services.

• Norton LifeLock protection.

• Nine paid holidays, plus two floating holidays.

• Recognition through the Above and Beyond Reward Recognition Program.

• Participation in the Kudos & Shout Out Points Program.

• Eligibility for the Quarterly Above and Beyond Bonus Program.

• Annual Above and Beyond Bonus Program participation.

• Competitive salary structure.

• Opportunities for spot bonuses.

• Annual incentive/profit-sharing program with potential payouts based on company performance.

• Access to discount partnerships.

• Discounts on gym memberships, credit unions, travel, shopping, restaurants, theme parks, and more.

• Educational reimbursement and bonus programs for insurance training.

• Employee referral bonus program.

• Home and auto insurance discount offerings.

• Paid time off for volunteer work.

• Retirement savings benefits (401k and Roth with matching contributions).

• Health and financial wellness initiatives.

• Wellness platform, tools, and events available.

• Health savings account matching.

• Resources for financial wellness.