Chief of Staff, Payer

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate the execution of cross-functional initiatives involving the CCO, Product, R&D, Finance, Commercial, Clinical, and other teams.

• Convert strategic objectives into clear, unified goals across different functions.

• Monitor execution, proactively identify obstacles, and bridge gaps between decisions and their implementation.

• Serve as a vital connector within the CCO organization and among key cross-functional collaborators.

• Identify misalignments early and assist leaders in reaching a consensus on direction.

• Oversee the operating rhythms of the Clinical team, including leadership meetings, planning cycles, and forums for decision-making and accountability.

• Highlight trade-offs, including options, costs, and recommendations for leadership prioritization.

• Draft decision memos and initial CCO-wide communications.

• Create and implement processes that enhance organization-wide efficiency.

• Lead internal initiatives and cross-functional programs that do not have a designated organizational home.

• Manage urgent, unplanned requests and ad hoc deliverables while serving as a dependable business partner.

• Assist Payer partnerships and Clinical organizations in shaping mental healthcare funding, delivery, quality, and reimbursement.

⛳️ Requirements

• 5+ years of experience in operations, program management, strategy, or a previous Chief of Staff position in technology.

• Direct experience supporting a C-suite executive is strongly preferred.

• Experience working within a high-growth company at scale, ideally with over 1,000 employees.

• Outstanding writing abilities, including the creation of briefs, memos, presentations, and communications in another person's voice.

• Exceptional project management skills spanning multiple simultaneous workstreams.

• Capacity to influence peers and executives without having direct authority.

• Ability to impose structure on ambiguous situations while maintaining operational speed.

• A background in consulting or strategy is a plus.

• An MBA is a plus.

• Previous experience in healthcare or payer sectors is a plus.

• Experience scaling through significant organizational changes is a plus.

• An AI-native approach to work.

• Authorization to work in the United States.

• Ability to work without requiring current or future U.S. visa sponsorship.

🏝️ Benefits

• Equity compensation.

• Medical, Dental, and Vision coverage.

• HSA / FSA.

• 401K.

• Work-from-Home Stipend.

• Therapy Reimbursement.

• 16-week parental leave for eligible employees.

• Carrot Fertility annual reimbursement and membership.

• 13 paid holidays each year.

• Holiday Break during the week between December 25th and December 31st.

• Flexible PTO.

• Employee Assistance Program (EAP).

• Training and professional development.

• Robust health and wellness benefits.

• Retirement savings.

• Meaningful ownership opportunities through equity.