Chief of Staff, IT Business Systems – Digital Employee Experience

This is a fully remote position, open to applicants in Japan.

📋 Description

• Collaborate with the VP of Business Applications and the VP of Digital Employee Experience on strategic initiatives.

• Convert IT strategy from both portfolios into executable roadmaps, plans, and organizational commitments.

• Provide counsel to VP leaders on organizational choices, planning trade-offs, and setting priorities.

• Discover opportunities for alignment, synergy, and shared execution across both entities.

• Represent the interests of VP leadership in cross-functional meetings, planning sessions, and executive evaluations.

• Manage the operational cadence, including leadership rhythms, quarterly business reviews (QBRs), strategic planning cycles, and technology assessments.

• Foster accountability for commitments, deliverables, and milestones across both leadership groups.

• Identify and address operational hurdles while maintaining visibility into initiative portfolios, risks, dependencies, and progress.

• Enhance operational processes spanning both IT organizations.

• Distill complex information into actionable leadership decisions and recommendations.

• Create executive presentations, strategic briefings, and business updates.

• Transform technical and operational content into engaging narratives for business and executive audiences.

• Prepare both VP leaders for high-stakes meetings, technology evaluations, and partner forums.

• Oversee strategic communications to internal teams and business partners.

• Coordinate budget planning, forecasting, expense management, headcount, resource allocation, and workforce planning in collaboration with Finance and HR.

• Assist in resource prioritization decisions and highlight significant budget or resource discrepancies.

• Supervise KPI tracking, reporting, dashboards, and scorecards across both portfolios.

• Identify performance trends, risks, and opportunities while promoting consistent reporting practices.

• Connect Business Applications, Digital Employee Experience, Infrastructure, Cybersecurity, and Enterprise Architecture.

• Cultivate relationships with Finance, HR, Supply Chain, and Operations.

• Facilitate alignment on shared IT priorities, service commitments, and technology roadmaps.

• Promote organizational health, communication, engagement, inclusion, and continual improvement.

• Lead or co-lead high-priority special projects, transformation initiatives, and strategic workstreams from inception through delivery.

⛳️ Requirements

• Bachelor's degree in Information Technology, Business, Computer Science, Finance, or a related discipline.

• At least 8 years of progressive experience in IT strategy, IT operations, business operations, chief of staff, or senior program leadership positions.

• Capacity to operate effectively at the VP or executive level within a complex, matrixed organization.

• Ability to manage and balance competing priorities across various stakeholders and organizational contexts simultaneously.

• Exceptional written and verbal communication skills, including executive-level storytelling and presentation development.

• Strong analytical skills and experience in synthesizing data into strategic recommendations.

• Sound judgment and discretion, with the ability to handle sensitive organizational information responsibly.

• Ability to manage multiple competing priorities with composure and clarity in a fast-paced environment.

• Preferred experience in a formal Chief of Staff, Senior Director of Strategy, or similar advisory role within an enterprise IT organization.

• Background in technology, manufacturing, semiconductor, or related industries is preferred.

• Familiarity with IT financial management, portfolio planning, and vendor management practices is preferred.

• Experience supporting multiple VP or C-suite leaders concurrently within a global organization is preferred.

• Exposure to IT strategic planning, digital transformation, and organizational change management is preferred.

• Knowledge of ITIL, Agile, or related IT service and delivery frameworks is preferred.

• An MBA or advanced degree is highly preferred.

🏝️ Benefits

• Paid vacation time.

• Paid sick leave.

• Medical, dental, and vision insurance.

• Life, accident, and disability insurance.

• Tax-advantaged flexible spending and health savings accounts.

• Employee assistance program.

• Supplemental life and AD&D insurance.

• Legal plan.

• Pet insurance.

• Critical illness, accident, and hospital indemnity benefits.

• Tuition reimbursement.

• Transit benefits.

• Applause Program.

• Employee stock purchase plan.

• WD Savings 401(k) Plan.

• Eligibility for bonuses under the Short Term Incentive Plan or Sales Incentive Plan, based on role and performance.

• Potential eligibility for the annual Long-Term Incentive program, including RSUs or cash equivalents.

• Potential eligibility for RSU awards for new hires.

• Overtime pay for non-exempt positions, in accordance with company policy and applicable laws.

• Shift differential pay, based on assigned shift.