Business Operations Advisor

This is a fully remote position, open to applicants in North Carolina, +2 more states.

📋 Description

• Facilitate the planning of strategic goals and develop operational plans for departments and divisions.

• Generate segment business plans and analyses with guidance from the Segment Lead.

• Coordinate events, meetings, and leadership planning sessions within departments and divisions.

• Assist in workforce planning, staffing models, and tracking employee hires in relation to budgets and competencies.

• Support the adoption and communication of standard operating procedures and processes.

• Lead change management initiatives that promote business and process improvements.

• Manage special projects, including evaluations for cost reduction and efficiency enhancements.

• Review best practices and relevant industry literature; provide leadership with briefings on significant issues.

• Coordinate engagements with external organizations and oversee data-gathering and research activities.

• Monitor initiatives and projects, preparing progress presentations for diverse audiences, including senior leadership.

• Standardize and consolidate business operations data analysis and reporting.

• Conduct departmental budget analysis and keep track of forecasts and cost-reduction objectives.

• Monitor goals through the collection and analysis of key performance indicators.

• Support meetings with internal and external partners, capturing follow-up actions as needed.

• Prepare contributions for annual reports targeted at the CEO, Board, marketing, and communications.

• Assist leadership in public speaking engagements and participation in industry Board and Committee meetings.

• Manage vendor relationships as necessary for business operations.

⛳️ Requirements

• Bachelor's degree or advanced degree, where applicable.

• A minimum of 3 years of experience in a related field.

• Alternatively, 5 years of experience in a related field may substitute for a degree.

• Preferably, 5 years of experience in provider credentialing.

• Experience in executive reporting and data analysis is highly desirable.

• Familiarity with Salesforce is required.

• Must be able to work from North Carolina, South Carolina, or Virginia as specified in the posting.

• The Remote Flex role includes occasional in-office visits throughout the year.

• Onsite expectations will be discussed during the interview process.

🏝️ Benefits

• Work-life balance, flexibility, and autonomy.

• Comprehensive medical, dental, and vision coverage.

• Health and wellness initiatives.

• Support for parental leave and assistance.

• Aid for adoption and surrogacy.

• Opportunities for career development.

• Tuition reimbursement for further education.

• 401(k) matching, including an annual contribution from the company.

• Paid Time Off (PTO).

• Annual Incentive Bonus based on corporate goal achievement and individual performance.

• Remote Flex work with a few in-office visits each year.