Chief of Staff, Ecommerce Group

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Establish organization in priorities, communications, scheduling, pending tasks, invoice follow-ups, and administrative duties.

• Create succinct updates, draft replies, and ensure follow-up actions are completed.

• Research prospective clients, keep an organized pipeline, and prepare tailored outreach strategies.

• Monitor conversations, opportunities, and subsequent steps.

• Gradually take on outreach responsibilities; closing deals is not required initially.

• Transform calls and correspondence into notes, action items, and recommendations.

• Sustain relationship context across brands, partners, platforms, and agencies.

• Recognize opportunities and propose methods to enhance relationships or advance discussions.

• Utilize AI tools and agents for research, drafting, analysis, and repeatable workflows.

• Verify the quality and accuracy of AI-assisted outputs and organize information centrally.

• Gradually alleviate recurring tasks from the founder’s workload.

• Curate expertise, transcripts, resources, and content into accessible knowledge repositories.

• Coordinate book projects, lead magnets, content repurposing, and promotional activities.

• Explore opportunities and information that could enhance the business.

• Identify trends in lead sources, sales cycles, conversion rates, and return on effort.

• Assist in operational projects as priorities shift.

⛳️ Requirements

• Sharp, inquisitive, and capable of quickly grasping new concepts.

• Authentic interest in building a career in eCommerce, customer retention, and business development.

• Ability to manage multiple tasks, maintain accurate information, pay attention to details, and complete assignments without frequent reminders.

• Proactive ownership, sound judgement, and an increasing capacity to make independent decisions.

• Willingness to incorporate AI into daily operations and learn to work with agents and automation.

• Capability to critically evaluate AI outputs.

• Proficient in preparing helpful summaries, thoughtful outreach, and suitable responses.

• Understanding of the context and commercial importance of various relationships.

• Discreet, reliable, and interested in becoming a trusted partner over several years.

• Comfortable with hands-on administrative tasks and evolving strategic responsibilities.

🏝️ Benefits

• Fully remote.

• Competitive salary.

• Freelance/contractor arrangement working directly with an EU-based founder.

• One-month paid working trial.

• Long-term collaboration with potential to evolve into broader operational leadership.

• Salary will reflect the nature of the role.