Chief of Staff, CRO

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a trusted advisor and strategic partner to the CRO and revenue leadership regarding strategies, initiatives, and organizational priorities.

• Oversee leadership operations, including weekly executive staff meetings, quarterly business reviews (QBRs), and strategic planning cycles.

• Direct the CRO team's goal-setting and performance tracking across the global revenue organization.

• Manage escalations and facilitate cross-functional resolutions of complex business challenges and urgent customer issues.

• Represent the CRO in reviewing account plans, preparing briefing documents, and coordinating key customer and partner meetings.

• Ensure prompt follow-up on essential customer and partner engagements.

• Act as the CRO Board Liaison; prepare board materials, investor updates, executive presentations, and organizational announcements.

• Sustain strategic partnerships with the CEO's Chief of Staff, Sales Strategy & Analytics, Field Operations, Finance, and People teams.

• Foster and maintain relationships with executives and senior leaders to achieve project goals and deliverables.

• Identify opportunities for delegation and optimize the CRO's time for high-value strategic activities.

• Supervise the Communications lead and the CRO Initiatives Program Manager.

⛳️ Requirements

• 8-12 years of progressive experience in strategic roles such as chief of staff, top-tier management consulting, corporate strategy, or revenue operations leadership within high-growth technology firms.

• Demonstrated success in leading cross-functional projects, influencing senior stakeholders, and achieving results in matrixed organizations.

• Executive presence and confidence in managing discussions with Board members, C-Suite executives, and senior leaders.

• Strong analytical and reporting skills; experience in translating data into actionable insights.

• Advanced proficiency in CRM systems (Salesforce), business intelligence tools, and presentation software.

• Proven ability to build scalable processes and operational systems.

• Exceptional organizational and time management skills.

• Collaborative mindset, strong emotional intelligence, and capability to work across various organizational levels and functions.

• Detail-oriented and results-driven with a strong initiative, self-motivation, and a bias towards action.

• Superior written communication skills, comfort in public documentation, and experience in asynchronous work environments.

• Bachelor's degree in Business Administration, Finance, or a related field, or equivalent work experience.

• Willingness to travel as necessary to support the CRO.

🏝️ Benefits

• Benefits designed to support your health, finances, and overall well-being.

• Flexible Paid Time Off.

• Team Member Resource Groups.

• Equity Compensation & Employee Stock Purchase Plan.

• Growth and Development Fund.

• Parental Leave.

• Remote work arrangement.