Chief of Staff

This is a fully remote position, open to applicants in India.

📋 Description

• Collaborate with the C-Suite and leadership team to propel key initiatives and ensure alignment on vision and priorities.

• Create, oversee, and maintain Jira tickets for projects, operational tasks, and initiatives.

• Develop and sustain Jira dashboards, reports, and operational metrics for leadership use.

• Coordinate meetings, manage leadership calendars, and facilitate internal communications.

• Serve as Project Manager for cross-functional projects that span the organization.

• Ensure adherence to operational processes and keep documentation updated.

• Assist the C-Suite in preparation for goal planning, quarterly reviews, monthly metrics updates, and company-wide initiatives.

• Prioritize calendar activities to enhance C-Suite capacity; represent the C-Suite in meetings as necessary.

• Develop agendas and lead weekly leadership meetings.

• Monitor action items and drive them to their completion.

• Brief the C-Suite, lead customer and stakeholder engagement strategies, track project progress, and ensure timely completion of deliverables.

• Plan and execute executive and internal communications for strategic initiatives and operational priorities.

• Support change management and communication strategies.

• Prioritize speaking and interview requests and brief stakeholders as needed.

• Oversee customer engagement and participation in significant industry events.

• Provide advice on confidential matters with discretion.

• Plan in-market activation as needed.

⛳️ Requirements

• A minimum of 5 years of experience in a business management role, including 5 years within a small to mid-size business.

• Prior experience in B2B SaaS is essential.

• Demonstrated executive presence and ability to prioritize in a highly collaborative environment.

• Capability to manage multiple initiatives within a complex, matrixed, global organization.

• Proficient in building strong relationships and leading through influence.

• Exceptional communication skills, a focus on execution, and an ability to delegate effectively.

• Strong working knowledge of Jira, including issue creation, workflow management, dashboards, filters, and reporting.

• Excellent organizational and multitasking abilities with keen attention to detail.

• Strong written and verbal communication skills.

• Experience collaborating with cross-functional technical teams.

• Proficiency in Microsoft Office.

• Ability to coordinate organizational projects and initiatives while managing cross-functional stakeholder groups.

• Savvy in change management and comfortable navigating ambiguity.

• Alignment with Maropost’s core values: Customer Obsessed, Extreme Urgency, Excellence, and Resourceful.

🏝️ Benefits

• Comprehensive health benefits package.

• Opportunities for professional development and growth.

• Flexible work arrangements.

• Collaborative and inclusive company culture.