VP, Chief of Staff to SVP, GM, Americas

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the Theater General Manager in overseeing Sales, Marketing, Account Management, Service Delivery, and other departments across the Americas.

• Facilitate activities among various functions, such as Field Marketing, Service Delivery, Global On-Boarding, Legal, Finance, and HR.

• Develop and implement strategies for sales, revenue generation, client retention, client satisfaction, cost management, and profitability.

• Aid sales leadership in surpassing quarterly quota targets for both new business and renewals.

• Generate precise weekly sales forecasts and pipeline summaries.

• Assist in the recruitment, retention, and development of high-performing teams in sales, business development, field sales, and account management.

• Support Alliance and Partnership initiatives to create pipeline opportunities and stimulate new business.

• Organize staff meetings and conduct weekly, monthly, and quarterly reviews.

• Prepare agendas, templates, and presentation materials; assist presenters and review presentations.

• Create executive communications and materials for C-level meetings.

• Facilitate the execution of weekly, quarterly, and annual operating rhythms.

• Engage in annual planning across Sales, Products, Finance, and Marketing departments.

• Drive cross-geography, cross-functional, and cross-team projects and initiatives.

• Coordinate special projects that involve partnerships, investments, and legal considerations.

• Provide data, metrics, analysis, insights, and guidance to support executive decision-making.

• Act as a trusted advisor and sounding board for the Theater General Manager.

• Conduct annual assessments of global field operations to guide strategic direction and investment decisions.

⛳️ Requirements

• Proven track record in a similar position as Chief of Staff or head of Business Operations for a senior executive in companies generating at least $300 million in annual revenue.

• Experience leading Business Operations or Sales Operations teams in enterprise software organizations.

• Background in staff roles supporting C-level leaders in customer-facing functions (Sales, Marketing, Account Management).

• Preference for experience in rapidly growing software or software-related service companies.

• Direct experience in line roles across multiple functions and disciplines, particularly in Sales, Marketing, and Finance.

• Hands-on experience in customer-facing positions in Sales organizations, post-sales Account Management, Marketing, or Service Delivery.

• Familiarity with both new business/customer acquisition and recurring revenue streams/renewals.

• Proven ability to drive significant business success and achieve sales and client satisfaction results that meet target plans.

• Involvement in management teams overseeing global operations.

• Understanding of business financials and P&Ls.

• Experience with annual planning cycles and budget processes.

• Skilled in market and financial analysis to inform and recommend investment decisions.

• Experience with organizational transformations and managing change.

• Demonstrated business judgment and acumen.

• Strong analytical capabilities and sound judgment.

• Ability to influence leaders and peers without direct authority.

• Effective problem-solving abilities.

• High integrity, professionalism, maturity, and discretion in handling sensitive, confidential, and non-public information.

• Collaborative mindset for addressing issues and problem-solving.

• Capability to work with individuals from diverse backgrounds and perspectives globally.

• Exceptional verbal, written, and presentation communication skills.

• Proficient in communicating effectively with senior executives and C-level audiences.

• Flexibility to adapt to a fast-paced environment and manage multiple priorities.

• Bachelor's degree or equivalent required.

• A Master's degree or MBA is desirable.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• Disability insurance.

• Paid Parental Leave.

• 401(k) program.

• Generous Paid Time Off (PTO).

• Competitive compensation, bonuses, and benefits.

• Remote work opportunity from a home office in the United States.