Channel Manager – Telecom/Managed Services Provider

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Create new business opportunities via trusted advisors and partnerships.

• Identify, recruit, and onboard new TSDs and Trusted Advisors.

• Establish enduring, profitable partner relationships that align with regional growth objectives.

• Formulate targeted regional channel strategies.

• Deliver product and sales training sessions.

• Assist with joint sales initiatives and provide continuous partner support.

• Act as the primary liaison for partners.

• Ensure partner satisfaction, address issues, and enhance partner performance.

• Collaborate with marketing, product, and operations teams.

• Facilitate seamless channels, support product launches, and align on strategic initiatives.

• Monitor and analyze partner performance metrics, regional market trends, and competitor activities.

• Discover new growth opportunities and identify areas for improvement.

• Negotiate and manage partner agreements.

• Ensure compliance with contracts and mutual realization of business benefits.

⛳️ Requirements

• At least 4 years of experience in telecom channel management with an emphasis on the TSD Channel, partner development, or business development.

• In-depth knowledge of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services.

• Proven track record of building and maintaining high-trust relationships with TSDs and Trusted Advisors.

• Demonstrated success in implementing sales strategies, exceeding revenue targets, and promoting partner growth.

• Proficient with CRM systems, channel management platforms, quoting tools, and analytics software.

• Excellent communication and interpersonal skills.

• Capable of delivering effective presentations at the executive level using the AireSpring story and Airecontrol platform.

🏝️ Benefits

• Medical Benefits with optional supplemental services through AFLAC.

• Paid Time-Off Plan.

• Paid Holidays.

• 401K with employer match.

• AT&T Discount on personal mobile plan.

• Industry-leading pricing and compensation.

• Industry-leading SPIFFs on renewals.

• Free solution evaluations.

• Platinum SLAs, including escalation to senior management within 2 hours, one-hour change management, and next-day equipment replacement.