Channel Manager – Telecom, Managed Services Provider

This is a fully remote position, open to applicants in Florida.

📋 Description

• Generate new business opportunities by leveraging trusted advisors and forming strategic partnerships.

• Identify, recruit, and onboard new TSDs and Trusted Advisors.

• Establish enduring, profitable relationships with partners that align with regional growth objectives.

• Develop focused regional channel strategies.

• Conduct training sessions for products and sales.

• Support collaborative sales initiatives and offer continuous partner assistance.

• Act as the main point of contact for partners, ensuring their satisfaction and addressing any issues.

• Enhance partner performance.

• Work alongside marketing, product, and operations teams to execute channel strategies, launch products, and drive strategic initiatives.

• Monitor and analyze partner performance metrics, regional market trends, and competitor activities.

• Discover new growth opportunities and areas for enhancement.

• Negotiate and manage partner agreements, ensuring both compliance and shared business advantages.

⛳️ Requirements

• A minimum of 4 years experience in telecom channel management, particularly focusing on the TSD Channel, partner development, or business development.

• In-depth knowledge of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services.

• Proven capability to cultivate and sustain high-trust relationships with TSDs and Trusted Advisors.

• Demonstrated success in implementing sales strategies, exceeding revenue goals, and promoting partner growth.

• Proficient with CRM systems, channel management platforms, quoting tools, and analytics software.

• Excellent communication and interpersonal abilities.

• Proficient in presenting effectively at executive levels using the AireSpring narrative and Airecontrol platform.

🏝️ Benefits

• Medical Benefits with optional supplemental services through AFLAC.

• Paid Time-Off Plan.

• Paid Holidays.

• 401K with employer match.

• AT&T Discount on personal mobile plan.

• Partner Margin & Incentives: industry-leading pricing and compensation.

• Industry-leading SPIFFs on renewals.

• Platinum SLAs, including escalation to senior management within 2 hours, one-hour change management, and next-day equipment replacement.