Channel Account Manager, Italian Speaking

This is a fully remote position, open to applicants in Italy.

📋 Description

• Oversee, expand, and maintain a portfolio of designated Managed Service Provider (MSP) partners within the assigned region.

• Propel recurring revenue growth and enhance technology adoption through effective cross-selling and upselling strategies.

• Establish strategic relationships with C-level partner executives and key decision-makers.

• Manage a designated book of 50–200 MSP partner accounts.

• Identify opportunities for cross-selling and upselling within the product portfolio.

• Guide the entire sales cycle, including contract negotiations, opportunity terms, discounts, and implementation.

• Create account plans for strategic or high-potential partners and develop strategies for underperforming accounts.

• Maintain accurate account records, forecasts, and pipeline reviews within the CRM system.

• Collaborate closely with distribution partners in the assigned region.

• Meet personal annual sales growth contract value targets.

• Adhere to the ConnectWise value/solution-based sales process.

• Close sales in accordance with ConnectWise standards for pricing, margins, terms, and conditions.

• Work in partnership with Marketing, Customer Success, Sales Engineering, Technical Support, and Product teams.

⛳️ Requirements

• Fluency in Italian is a critical requirement for this position.

• Familiarity with Managed Service Provider (MSP) and/or Technology Service Provider (TSP) concepts.

• Experience in consultative selling, including cross-selling and upselling.

• Capability to identify opportunities and appropriately leverage available resources.

• Proficiency in managing large projects and processes independently with minimal supervision.

• Ability to effectively conduct 50 outbound calls daily.

• A minimum of 5 years of relevant experience in account management.

• Demonstrated success in achieving previous annual quotas.

• Proficient in Business English and the mother tongue for the designated region.

• Fluency in Italian is a critical requirement for this position.

🏝️ Benefits

• Up to 20% travel may be required.

• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment.