Channel Account Manager

This is a fully remote position, open to applicants in Ohio, +1 more state.

📋 Description

• Cultivate and enhance positive relationships with Mitel Channel Partners.

• Position Mitel to optimize sales, revenue/bookings, and growth from Strategic VAR channel partners.

• Develop and implement joint business plans with assigned partners.

• Manage sales strategies with designated partners through consultative relationship building.

• Increase sales and revenue opportunities by boosting demand generation with assigned partners.

• Improve partners’ effectiveness within the Mitel Global Channel Partner Program.

• Elevate Mitel’s brand awareness and presence among partners.

• Provide education to partners on Mitel solutions, features, benefits, and requirements.

• Deliver training on marketing, demand generation, sales, deployment, and support.

• Ensure compliance with necessary training and certifications.

• Facilitate partner access to pre-sales resources and internal Mitel departments.

• Address partner-related issues and sales conflicts ethically and fairly.

• Engage with partners, participate in joint customer sales calls, and assist in closing opportunities.

• Organize local partner participation in events.

• Promote products, promotions, and programs within partner organizations.

• Coordinate partner access to post-sales resources including provisioning, programming, technical support, and customer success.

• Monitor partner issues until resolution.

• Drive partner success metrics for revenue, growth, retention, and churn.

⛳️ Requirements

• Bachelor’s degree or equivalent work experience in place of education.

• A minimum of 3+ years of sales experience in the Telecommunications Industry.

• At least 3 years of sales experience collaborating with Channel Partners.

• Proven track record of progressively enhancing B2B sales of high technology solutions.

• Preferred experience in the UC/UCaaS industry or with voice and data networks.

• Demonstrated success in a channel sales role.

• Proficient in Microsoft Office (Excel, Word, PowerPoint).

• Familiarity with SFDC or a similar CRM system.

• Exceptional presentation skills; strong written and verbal communication skills.

• Ability to build cross-functional relationships and influence others towards a common goal.

• Adaptability to changes in roles, responsibilities, and market trends while achieving results.

• Capacity to work independently in a fast-paced environment; should be a high-energy, motivated self-starter.

• Currently, we are not providing sponsorship for US work authorization for any new job applicants.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Matching 401(k) plan.

• Paid time off (holiday, vacation, and sick leave).

• Employee Assistance Program.

• Reward and Recognition Programs.