Change Management Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead initiatives focused on employee development and engagement to enhance workforce growth and organizational capabilities within the Supply Chain.

• Support career advancement programs in Supply Chain, which include role-specific competency frameworks, employee development strategies, and a comprehensive departmental training plan.

• Plan, facilitate, and consistently enhance department-wide training initiatives, encompassing AI adoption training, functional AI pilot training tracks, and professional skills development workshops.

• Gather and categorize participant data before, during, and after training to support reporting and adoption metrics.

• Develop and maintain an employee development framework, including structured onboarding processes and resources for capability enhancement.

• Oversee content governance and curation for the Supply Chain Hub (Bloomfire).

• Ensure a current, organized, and searchable knowledge management system is maintained.

• Establish and manage processes for content submission and audits.

• Lead engagement survey action planning in collaboration with functional area leaders.

• Convert survey results into actionable commitments with designated owners and timelines, and monitor progress until completion.

• Collaborate with functional leaders, project managers, and cross-functional teams.

• Report directly to the Director of Change Management.

⛳️ Requirements

• Bachelor’s degree in Human Resources, Organizational Development, Education, Instructional Design, Communications, or a relevant field.

• A minimum of 3 years of experience in learning and development, organizational development, people programs, or a closely related area.

• Proven experience in designing and delivering training programs for adult learners in a professional or organizational context.

• Demonstrated ability to manage cross-functional people programs, such as career development, capability building, or manager enablement initiatives, across various stakeholder groups.

• Exceptional written and verbal communication skills.

• Experience in governing or curating a knowledge management platform like Bloomfire, Confluence, or similar tools.

• Familiarity with structured change management methodologies.

• Experience in supporting employee engagement survey analysis and action planning.

• Proficient in Google Workspace, including Google Classroom, Docs, Slides, and Forms.

• Background in supply chain, operations, or EdTech environments.

• Legally authorized to work in the United States.

• A background check is required for candidates selected for employment.

🏝️ Benefits

• 401(k) plan.

• Competitive health insurance.

• Mental health support options.

• Basic life insurance.

• Paid time off.

• Parental leave.

• Access to top-tier development programs.

• Bonus opportunities available.