Certified Medical Assistant – Personnel Assistance

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Deliver personal assistance services to employees of the Department of Energy who have targeted disabilities.

• Aid with daily living activities, such as eating, drinking, dressing, toileting, transferring, and mobility.

• Assist individuals in moving in and out of restroom stalls, vehicles, mobility aids, and other areas.

• Adjust, manipulate, or operate employee workstations and government equipment/technology as needed.

• Offer sighted guidance to employees who are blind or have low vision while navigating the facilities and performing tasks.

• Ensure physical access to cafeterias, break rooms, training sessions, social events, and other communal areas.

• Read both technical and non-technical documents aloud while upholding confidentiality standards.

• Lift, carry, and handle objects weighing up to 75 pounds and assist with tasks related to clothing, eating, and more.

• Collaborate with a team of Personal Assistants to ensure consistent and continuous service delivery.

• Maintain a standard of professionalism, cultural sensitivity, and confidentiality in all interactions.

• Complete mandatory DOE contractor training and stay updated with professional practices.

• Provide services during designated weekday hours, typically from 8:00 a.m. to 4:30 p.m., with potential extensions from 6:30 a.m. to 6:00 p.m.

• Document services, cancellations, and performance metrics on a monthly and quarterly basis.

• Deliver services across various DOE locations, including teleworking and remote settings, as determined by employee location.

• Carry out duties in accordance with DOE security clearance regulations throughout a one-year service period, with the possibility of up to four additional one-year extensions.

⛳️ Requirements

• Certification as a Medical Assistant is required.

• A minimum of two years of relevant professional work experience, or a combination of experience and related credentials.

• At least two years of experience working with individuals with disabilities in a professional context.

• U.S. citizenship is mandatory.

• Visa sponsorship is not available; H-1B and TN visas are not supported.

• Exceptional oral and written communication abilities are essential.

• Strong interpersonal skills, organizational capabilities, and cultural awareness are necessary.

• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Publisher.

• Familiarity with Microsoft Teams and Zoom is required.

• Knowledge of assistive technology applications such as ZoomText, JAWS, Kurzweil, and Dragon Naturally Speaking.

• Experience in working with people with disabilities in academic, governmental, medical, or similar environments.

• Capability to read aloud technical and non-technical documents clearly, ensuring proper pacing, pronunciation, and enunciation.

• Ability to provide wheelchair assistance and lift, carry, and manage objects weighing up to 75 pounds.

• Understanding of proper techniques for engaging with individuals with disabilities.

• Completion of required DOE contractor training is necessary.

• Successful completion of DOE security and privacy awareness training is required.

• Must meet DOE security clearance standards.

• Professional appearance suitable for the workplace is expected.

• Work products must be thorough, accurate, properly documented, and compliant with established standards.

🏝️ Benefits

• Competitive Compensation.

• Group health insurance, including medical, dental, and vision coverage.

• Employer covers 50% of employee-only premiums under the Health and Vision Plan.

• 401(k) Safe Harbor Retirement Savings Plan with employer matching: 100% of the first 3% contributed and 50% of the next 2% contributed.

• Vacation and Paid Time Off (PTO): 2 weeks for vacation/sick days.

• 10 Federal Government holidays observed.

• Pre-tax Premium Only Plan (POP) available.

• Flexible Spending Account (FSA) Plan offered.

• Discounts and savings opportunities through the ProSidian Corporate Perks Benefit Program.

• Employee and Contractor Referral Bonus Program offering up to $5,000 after the referred hire has completed 90 days of employment.

• Performance-based incentives available.

• Opportunities for professional networking, client engagement, valuable experience, and thought leadership.

• Security clearance recognized as a valuable professional asset.

• Flexible and remote work options, including teleworking arrangements.