Centralized Scheduler Specialist

This is a fully remote position, open to applicants in Virginia, +1 more state.

📋 Description

• Provide administrative assistance for time-off requests.

• Coordinate provider schedules within the Electronic Medical Record (EMR) system.

• Liaise with the Coordinator of Patient Access and Registration Specialists.

• Schedule and adjust visits based on system modifications.

• Inform providers and departmental professionals of scheduling changes.

• Create templates for newly onboarded providers.

• Modify templates for existing providers.

• Execute daily schedule adjustments in accordance with written policies and provider requests.

• Oversee patient appointments impacted by changes in provider schedules, including rescheduling affected patients.

• Contact patients to rearrange bumped appointments.

• Input and maintain provider scheduling information in the database.

• Review, confirm, and manage schedules following departmental guidelines.

• Alert relevant personnel about scheduling alterations due to patient cancellations.

• Suggest alternatives to enhance visit or procedure efficiency.

• Keep clinic schedules current.

• Inform staff of schedule changes to ensure timely patient notifications.

• Monitor holidays and medical staff call-offs, adjusting schedules with leadership approval.

• Uphold current clinic scheduling protocols and communicate any necessary updates.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Two (2) years of experience in a healthcare environment.

• Ability to sit for extended periods at a computer terminal.

• Mobility to navigate throughout the department and off-site locations.

🏝️ Benefits

• Comprehensive health benefits package.

• Opportunities for professional development and training.

• Supportive work environment with a focus on team collaboration.